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Customer reviews: Shipclues

Develop by Shipclues
<h3>What Merchants Think</h3> <p>Merchants using Shipclues have mixed reviews, with some praising it as a reliable partner for their shipping needs and others reporting significant issues with service and support. While many users find it easy to integrate with platforms like Shopify, others have experienced unprofessional behavior from staff and concerns about billing practices.</p> <h3>Key Strengths</h3> <ul> <li>Reliable integration with e-commerce platforms like Shopify</li> <li>Efficient and smooth order processing</li> <li>Reasonable rates for shipping services</li> <li>Positive customer service experiences for some users</li> </ul> <h3>Common Concerns</h3> <ul> <li>Reports of unprofessional behavior by staff</li> <li>Issues with communication with delivery partners</li> <li>Allegations of billing inconsistencies</li> <li>Accusations of fraudulent practices by a minority of users</li> </ul> <h3>Final Thoughts</h3> <p>Shipclues is perceived as a potentially dependable shipping partner by many merchants, particularly for those looking for reasonable rates and streamlined order processing. However, concerns about staff conduct and billing transparency highlight areas for improvement. Prospective users should weigh the positive aspects against the reported negative experiences to determine its suitability for their business needs.</p>

Reviews (13)

Overall rating
4.4

What Merchants Think

Merchants using Shipclues have mixed reviews, with some praising it as a reliable partner for their shipping needs and others reporting significant issues with service and support. While many users find it easy to integrate with platforms like Shopify, others have experienced unprofessional behavior from staff and concerns about billing practices.

Key Strengths

  • Reliable integration with e-commerce platforms like Shopify
  • Efficient and smooth order processing
  • Reasonable rates for shipping services
  • Positive customer service experiences for some users

Common Concerns

  • Reports of unprofessional behavior by staff
  • Issues with communication with delivery partners
  • Allegations of billing inconsistencies
  • Accusations of fraudulent practices by a minority of users

Final Thoughts

Shipclues is perceived as a potentially dependable shipping partner by many merchants, particularly for those looking for reasonable rates and streamlined order processing. However, concerns about staff conduct and billing transparency highlight areas for improvement. Prospective users should weigh the positive aspects against the reported negative experiences to determine its suitability for their business needs.

ASSUREDSHOP™

May 20, 2024  on Shopify

Fake Fake Fake Fake Fake (Be aware Everyone) SCAM ❌ SCAM ❌ SCAM ❌ SCAM ❌ SCAM ❌ Totally Froud SCAM ❌ (Use karne se pahile ek baar soch lena please) Please Don't do use any one, ek trap hai customer ko phasaneka. Kam price ka lalach deke, ye lok scam ❌ karte hai Koi bhi truth mat Karo jab aap order Lake denge tab tak koi weight discripancy nahi lageni And aap order Dena band karoge tab 3-4 month ka suddenly weight discripancy ka file sent karenge. Thanks Good wish for everyone

wearcraftika

May 09, 2024  on Shopify

They have egoistic staff who’ll harass and make stupid remarks once you call them out for their incompetence. One of my customers said that she’ll pick up the courier from the warehouse since courier was creating an issue in delivery, and they didn’t inform it to the courier company, when asked about it their employee Ritesh said “Courier toh apna kaam krega hi”. If i could add a screenshot of the chat i would have, please be careful while dealing with them. What is this behavior? The customer is supposed to walk to the warehouse to find that the courier is not with them?

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