Reviews: Shipclues

Customer reviews: Shipclues

Reviews (13)

Overall rating

4.4

5

10
4
3
2
1

2

What Merchants Think

Merchants using Shipclues have mixed reviews, with some praising it as a reliable partner for their shipping needs and others reporting significant issues with service and support. While many users find it easy to integrate with platforms like Shopify, others have experienced unprofessional behavior from staff and concerns about billing practices.

Key Strengths

Reliable integration with e-commerce platforms like Shopify
Efficient and smooth order processing
Reasonable rates for shipping services
Positive customer service experiences for some users

Common Concerns

Reports of unprofessional behavior by staff
Issues with communication with delivery partners
Allegations of billing inconsistencies
Accusations of fraudulent practices by a minority of users

Final Thoughts

Shipclues is perceived as a potentially dependable shipping partner by many merchants, particularly for those looking for reasonable rates and streamlined order processing. However, concerns about staff conduct and billing transparency highlight areas for improvement. Prospective users should weigh the positive aspects against the reported negative experiences to determine its suitability for their business needs.

SASSYNESS

Jul 03, 2024 on Shopify

shipclues is my trustworthy shipping partner for my jewelry business . they have amazing customer service and customer support . Very easy to ship orders , now its even more easy merged with shopify , i dont have to create orders . process is smooth , i am using shipclues past 1 year and they are my permanent business shipping partner , highly recommend shipclues

ASSUREDSHOP™

May 20, 2024 on Shopify

Fake Fake Fake Fake Fake (Be aware Everyone) SCAM ❌ SCAM ❌ SCAM ❌ SCAM ❌ SCAM ❌ Totally Froud SCAM ❌ (Use karne se pahile ek baar soch lena please) Please Don't do use any one, ek trap hai customer ko phasaneka. Kam price ka lalach deke, ye lok scam ❌ karte hai Koi bhi truth mat Karo jab aap order Lake denge tab tak koi weight discripancy nahi lageni And aap order Dena band karoge tab 3-4 month ka suddenly weight discripancy ka file sent karenge. Thanks Good wish for everyone

wearcraftika

May 09, 2024 on Shopify

They have egoistic staff who’ll harass and make stupid remarks once you call them out for their incompetence. One of my customers said that she’ll pick up the courier from the warehouse since courier was creating an issue in delivery, and they didn’t inform it to the courier company, when asked about it their employee Ritesh said “Courier toh apna kaam krega hi”. If i could add a screenshot of the chat i would have, please be careful while dealing with them. What is this behavior? The customer is supposed to walk to the warehouse to find that the courier is not with them?

Wrap Shopee

Apr 08, 2024 on Shopify

one the the best shipping website i have come across, very convenient with the shipping part, delivery partners and very reasonble too, it is truly a reliable site to associate with.