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Customer reviews: ShipBlink ‑ AI Shipping

Develop by ShipBlink

Reviews (32)

Overall rating
5

What Merchants Think

The "ShipBlink ‑ AI Shipping" app is widely appreciated by merchants for its seamless integration with Shopify, exceptional customer support, and robust functionality tailored to diverse shipping needs. Users highlight the app's ease of use and effectiveness in improving the shipping experience, with many noting it as an essential tool within their business operations.

Key Strengths

  • Exceptional customer support, frequently praised for responsiveness and personalized assistance.
  • Seamless integration with Shopify, including features such as real-time cart rates and two-way sync.
  • Accurate dimensional weight calculations for shipping rates, effectively handling a range of product sizes.
  • Easy setup and user-friendly interface, allowing for quick deployment without extensive setup effort.
  • Use of Shopify Global Metafields for efficient data handling and seamless product uploads.
  • Cost-saving features, with some users noting significant reductions in shipping expenses.

Common Concerns

  • Limited external visibility of the app, with some users expressing surprise at its lesser-known status despite high effectiveness.
  • The requirement to use EasyPost as the backend provider, although many found this easy to set up and beneficial.

Final Thoughts

Overall, "ShipBlink ‑ AI Shipping" is highly recommended by its users, particularly for businesses looking for a reliable, cost-effective shipping solution that integrates well with Shopify. Its combination of user-friendly features, excellent support, and efficient shipping rate calculations makes it a valuable tool for improving business operations and enhancing customer satisfaction.

Opus Art Supplies

Jan 03, 2025  on Shopify

Incredible! We're using this to power live rates in our checkout and Sam was available to support the entire way through set up. It's sophisticated yet easy to use and maintain.

Nations Photo Lab

Dec 12, 2024  on Shopify

We started using the ShipBlink App right before our Peak season to improve order tracking and provide our customers with more accurate delivery dates. The app integrated seamlessly into our workflow, and it quickly became an essential tool for enhancing the customer experience. Sam and the ShipBlink team went above and beyond to understand our unique needs and provide personalized support, ensuring everything ran smoothly during a critical time of the year. We’ve been impressed with the app's reliability and the team's responsiveness, and we’re excited to explore more of what ShipBlink has to offer as we continue optimizing our operations. Highly recommend it to anyone looking for a robust and customer-focused shipping solution!

Gorge Performance

Dec 03, 2024  on Shopify

GAME CHANGER ALERT! ShipBlink is the app we've been looking for since we moved to Shopify. We ship some pretty big products, from surfboards to snow boards, and also some teeny tiny products too. Finding a solution to render dimensional weight rates accurately on Shopify's Checkout is no easy task. ShipBlink does it, they do it consistently, they do it with awesome live chat support (shout out to Sam, McKay, and Braxton) and best of all, they do it at a reasonable price. If you need to get accurate dimensional weight shipping rates, this is the Shopify shipping rate app you need. 10/10 recommend!

Mountain Cookin' with Missy

Aug 14, 2024  on Shopify

FANTASTIC App!!!! I spent a week researching various shipping apps. While several were very helpful and had great functionality, ShipBlink was a perfect fit for our needs. It provided the functionality, ease of use, implementation, and the support we needed. Highly recommended...the app is well built, user friendly and easy to deploy! ⭐️⭐️⭐️⭐️⭐️

Nightfood

Jun 18, 2024  on Shopify

We love ShipBlink! We wasted so much time with other shipping apps that didn't end up doing what we needed them to do. Those other guys promised the world...We'd install, work with support, get set up, and then run into a road block that stopped us dead in our tracks. in the end, ShipBlink was by far the best fit for us and also the best, most through, most thoughtful, and most attentive support (which is so important for an app like this)

GLO Studio

Jun 12, 2024  on Shopify

Sam has been an incredible partner is setting up our integration with our custom app and website. Even the developers who were building the app and website couldn't figure out how to integrate the specific custom shipping solutions that we needed for months and sam was able to make it happen within a few days! Until Shipblink, the solution did not exist. Thank you so much!

Northwest Card Games

Apr 29, 2024  on Shopify

The ShipBlink app works well and has all the features we need for our multichannel sales, including some capabilities that Shipstation couldn't offer. We mail a lot of items using USPS First Class Letter, and ShipBlink allows easy purchase/printing of the 4x6 labels AND full tracking for all letters (because of the integration with EasyPost). More importantly, the support is phenomenal - Sam is readily available and willing to help when any issues arise. I highly recommend this app for anyone who needs a good Shopify-integrated shipping solution.

Exotic Plectrums

Jan 08, 2024  on Shopify

I was a long term Ship Station user, but as I switched to using Shopify as my main backend and had new issues come up it no longer did everything I needed it to do... After a long and frustrating search for an integration that DID do what I needed to do I finally found Ship Blink. For "normal" users with normal shipping requirements it handles everything as good as any of the other services out there IMO. However where it really shines is it's owner Sameer. I have a few peculiar needs compared to many shippers, and he was AMAZING in helping me figure out how to do it. Beyond that he had added somewhat random and arbitrary features to the app that were helpful for me personally. They may well help other customers too, but I feel like he made some of the changes just to make things better for me. THAT is amazing service. We've also discussed a number of other changes, features, and additions to the app that would be helpful for me, and he is working on adding them. They're not bad things to have in there, but they're not things every user will need either. So it's just amazing to work with a company that actually listens and is willing to add features that will directly be useful for you, because lots of people have their own specific odd requirements that aren't common. Ship Station never in a million years would have changed any of the things that irked me about their UI, whereas Sameer has. So it's greatly appreciated. I wouldn't hesitate to suggest using Ship Blink to anybody for shipping, but I would definitely suggest it if you have any peculiar requirements as Sameer will probably be willing to actually help you figure it out and make it work for you.

THURSDAYS

Jan 08, 2024  on Shopify

I would like to say it has been an amazing experience using this app. The live-rates and dimensional packaging has changed our shipping cost to our customers. This app has been so simple to use and don't forget the exceptional customer support team they have. Sam is the man!!

Adjectives Market

Dec 26, 2023  on Shopify

I'm not sure why more people don't know about this app. It is better than any other dimensional shipping solution on the Shopify App Store. The other dimensional shipping apps want you to type your dimensions into their app, stored into THEIR database. In other words, if you leave, you lose all your data. They lock you in. Also, it is NOT POSSIBLE to populate those fields through the GraphiQL API, so if you are auto-loading thousands of products from another system as we are, you would find yourself doing a ton of duplicate work. Shipblink instead uses Shopify Global Metafields to store this information, so it works seamlessly with our product upload - we just had to start uploading those dimensions from our system into the global metafields for dimensions. Fully automated and updates if we make a correction on our side. I cannot imagine why anyone would want to manually enter all those dimensions, and then lose them if you change service providers for some reason. Sameer is the only author who has actually considered this issue and chosen to do the right thing for his customers. If you don't use the API to add products, no problem - you use the Shopify Bulk Editor and type these dimensions DIRECTLY INTO YOUR OWN DATABASE, where no app provider can hold your data hostage. The app is very, very easy to set up and start using, and the support is stellar. Sam even (on his own) checked out my store and setup, emailed me personally and told me a few things I'd missed! You have to use EasyPost as the backend for your postage and labels, and as a US shipper using primarily UPS and USPS for shipping, I have had zero concern with that. EasyPost is also quite easy to set up, and the rates are the same deeply discounted rates available with Shopify Shipping, and there are MANY shipping providers. You get the full benefit of a system that calculates how much your shipment will ACTUALLY cost based on the total product dimensions and weight. Oh, and did I mention the best part? This app is FREE, probably because of the close tie to EasyPost. There is no crazy monthly price for the ability to properly calculate your postage (which I think we'd all agree is a feature Shopify should provide in the first place, but whatever). Learn from my experience - don't even waste your time installing the other dimensional shipping apps. Start here.

IronTrail Trapline Supply, LLC

Dec 07, 2023  on Shopify

Grear app allowing me to use regional carriers. Sam is the man.

Raghouse

Nov 08, 2023  on Shopify

After installing ShipBlink, I felt like I hit the shipping jackpot for my online store. The setup was a breeze, thanks to the ShipBlink team's hands-on support. They walked me through every step, ensuring that I could take full advantage of all the features right out of the gate. The real-time cart rates have been a game-changer. No more guesswork or flat rates that don't quite fit – my customers get accurate shipping costs based on the actual weight and dimensions of their purchases. It's fair for them and great for my bottom line. Bulk label generation? A total time-saver. I can handle a day's worth of orders in minutes, not hours. And the branded tracking link? My customers love the transparency, and it's boosted their confidence in my store. The two-way sync with Shopify. It keeps my store's data in perfect harmony, so I'm always on top of my orders and inventory. It's like having a virtual assistant dedicated to my shipping needs. If you're on the fence about ShipBlink, take it from me – this app is a solid investment in your business's efficiency and customer satisfaction. It's not just a tool; it's the partner I didn't know I needed. Sam is also always on top of things.

All Weather Selvedge

Oct 29, 2023  on Shopify

I love the ship blink app. It makes shipping a seamless process. I can create labels from the app and once i do, the order is fulfilled in shopify. No need to double back to shopify to click more buttons. Awesome.

oudavenue

Nov 03, 2021  on Shopify

Great App .. Helped us to get live rates for shipping from Easypost. Also, I have to thank Mr. Sam for his help to setup the app correctly. Thank you so much !

Breaking Games

Jul 29, 2021  on Shopify

This app helped save my company a ton of money. We can finally have a connection with Globegistics. Also the customer service was great.

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