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Customer reviews: STTM: Dropshipping & Sourcing

Reviews (42)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about the "STTM: Dropshipping & Sourcing" app. Many users describe it as a game changer for their business operations, noting its ability to streamline processes like product sourcing, inventory management, and order fulfillment. The app's features have enabled store owners to scale their businesses more efficiently, with many highlighting the exceptional customer support and fast shipping. Overall, it is praised for delivering on its promises and facilitating a smoother business operation.

Key Strengths

  • Efficient logistics and fast shipping.
  • Comprehensive and reliable sourcing options.
  • Seamless integration with e-commerce platforms.
  • User-friendly inventory management tools.
  • Exceptional customer support and service.
  • Customized Print-On-Demand (POD) options for unique products.
  • Real-time inventory tracking and automated order fulfillment.

Common Concerns

  • Occasional delays in order processing and delivery.
  • Inconsistent customer service response times reported by a handful of users.

Final Thoughts

Overall, "STTM: Dropshipping & Sourcing" is highly recommended by merchants who have experienced substantial improvements in their business operations due to its efficient logistics and sourcing capabilities. While there are some disclosed concerns about occasional service inconsistencies, the positive impact on workflow efficiency and customer satisfaction outweigh these issues for the majority. It is seen as an essential tool for any dropshipping business looking to scale efficiently and effectively.

WOWLANA

Jul 01, 2025  on Shopify

Promising start, but critical bugs make the app unusable I tested Ship‑to‑the‑Moon for a full week. Installation was effortless and two support reps reached out to me on WhatsApp within minutes – great first impression. Unfortunately, that’s where the positivity ended. What went wrong  Products always “Sold Out”. Every item I imported showed zero stock in Shopify because the app mapped inventory to my own business address instead of STTM’s fulfilment location. No way to change it manually or via the bulk editor. No step‑by‑step documentation. There’s no clear guide that explains how to connect inventory locations, handle quotations, or push products live. You’re left to guess. Basic functions fail. • Unable to delete already imported items (they disappear from Shopify but stay stuck inside the app). • My city and contact details won’t save in the profile section. • Quotation requests never update the product status. Support tries, but can’t fix. I provided screenshots and even wrote in Chinese via ChatGPT. Replies were friendly yet generic (“We will look into it”) and the issues remained unresolved. Inconsistent reviews. Given the fundamental bugs, the 100+ “perfect” ratings feel hard to believe. Either the app was once stable or these reviews reflect a very different experience. Verdict Great enthusiasm from the support team, but the core features—listing products with the correct inventory and fulfilment—simply don’t work right now. Until the developers publish a reliable tutorial and fix the inventory/ profile glitches, I can’t recommend this app for a live Shopify store.

Kids Journey

May 23, 2023  on Shopify

The lowest price I got for my product, BUT sometimes when you pay cheap prices, you get a cheap service. Only the salesperson answers messages, the support/shipping people don't. You guys had me as a new client, I told you I wanted to try your services, and out of the first 4 orders, 3 orders are a failure ‍♂️. Currently, 16-17 days since the clients ordered and they have yet to receive it.

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