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Customer reviews: ShineTrust ‑ Product Badges

Develop by ShineApps

Reviews (88)

Overall rating
4.8

What Merchants Think

Merchants using "ShineTrust ‑ Product Badges" express a generally positive sentiment towards the app, highlighting its effectiveness in enhancing product presentation and the reliability of its supportive team. The app is praised for its suitability for upselling and customizable options, contributing to better store performance.

Key Strengths

  • Responsive and helpful customer support team, with specific mention of team members such as Trung and Hai.
  • Easy to set up and user-friendly interface.
  • Highly customizable features that aid in upselling and adding promotional content.
  • Adaptability to different themes and needs.
  • Good value for the features offered.

Common Concerns

  • Issues with time zone differences affecting the availability of VIP support.
  • Occasional technical problems with app functions not working smoothly.
  • Concerns about communication delays when reporting and resolving issues.

Final Thoughts

"ShineTrust ‑ Product Badges" receives a favorable reception overall, appreciated for its robust features and exceptional customer support. While there are some technical and communication issues reported by a minority of users, the app is recommended for merchants looking to enhance their store capabilities with product badges.

Linen Tales

Jul 30, 2024  on Shopify

I pay more to get VIP support and still cant chat normally cuz of the different time zones. App is not working for 2 days, I cannot do ANYTHING. Wrote about this issue to support, he ignored it and didn't suggest any way to solve my problem

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