Reviews: ShineTrust ‑ Product Badges

Customer reviews: ShineTrust ‑ Product Badges

Reviews (88)

Overall rating

4.8

5

15
4
3
2
1

1

What Merchants Think

Merchants using "ShineTrust ‑ Product Badges" express a generally positive sentiment towards the app, highlighting its effectiveness in enhancing product presentation and the reliability of its supportive team. The app is praised for its suitability for upselling and customizable options, contributing to better store performance.

Key Strengths

Responsive and helpful customer support team, with specific mention of team members such as Trung and Hai.
Easy to set up and user-friendly interface.
Highly customizable features that aid in upselling and adding promotional content.
Adaptability to different themes and needs.
Good value for the features offered.

Common Concerns

Issues with time zone differences affecting the availability of VIP support.
Occasional technical problems with app functions not working smoothly.
Concerns about communication delays when reporting and resolving issues.

Final Thoughts

"ShineTrust ‑ Product Badges" receives a favorable reception overall, appreciated for its robust features and exceptional customer support. While there are some technical and communication issues reported by a minority of users, the app is recommended for merchants looking to enhance their store capabilities with product badges.

Carina - كارينا

Feb 05, 2025 on Shopify

This app is fantastic! It provides everything I'm looking for and the support team is incredibly helpful and responsive. Highly recommend!

Moto Central

Oct 02, 2024 on Shopify

Very good app with absolutely second to none customer support. Our store has really benefitted thanks to Trung!

Linen Tales

Jul 30, 2024 on Shopify

I pay more to get VIP support and still cant chat normally cuz of the different time zones. App is not working for 2 days, I cannot do ANYTHING. Wrote about this issue to support, he ignored it and didn't suggest any way to solve my problem

OrthoFree

Jul 01, 2024 on Shopify

Very satisfied with the app's assistant. So friendly and helpful! The problems was solve well done. Great!

BodyQ

Mar 10, 2024 on Shopify

Absolutely fantastic service! Hai provided me with perfect assistance and was incredibly prompt. I would highly recommend them to anyone in need of assistance. :) thanks again for your help

The Vault

Nov 14, 2023 on Shopify

Great app and helpful support. Lots of customisable features that enables you to upsell and add promotional content to anywhere within a page.

Raw Dog Chews Wholesale

Nov 06, 2023 on Shopify

Needed an app that would display additional pricing for our wholesale items. I found this one and so far it has been great. A few minor things did not work right with my theme but I chatted with support and they got right on it and fixed all of the problems. The app works perfectly now!! I would highly recommend this app. We are really excited to use it beyond what we initially got it for as well for sales etc. It is super easy to set up and easy to use as well.

mygreenscape.ca

Oct 30, 2023 on Shopify

Great Product and fantastic support, Need some functions to be added to my site and Hai understood my needs and provided a satisfactory solution for me..

My Simply Everything

Oct 14, 2023 on Shopify

Great value for shops. This app really has helped to create a smooth label and badge experience and other things too. Hai from support also was very helpful and made helping my theme work with app as simple a process as possible. I highly recommend this app. Some other apps i tried did not go the extra mile as this app did. and they also charge more.Thank you again.