ShareASale

Name: ShareASale Introduction Video
Uploaded: 2024-04-04T07:03:03Z
Duration: 1 min 33 s
Description: Sell more with our low cost, low risk affiliate solution.

ShareASale

Develop by ShareASale

Free plan available

Sell more with our low cost, low risk affiliate solution.

Connect with influencers

Easy platform integration

Manage online partnerships

Track transactions and payments

Recommended partner tool

About ShareASale

Launched Aug 11, 2021

Built by ShareASale

Email :

shareasale@shareasale.com

Address

167 N Green Street, Office Number 04A-117, Chicago, IL, 60607, US

Website Privacy policy

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Introduction Video

Description

Grow your ecommerce sales and find valuable new customers with affiliate marketing

Important Update: ShareASale Has Moved to Awin. The ShareASale Shopify app is no longer available. ShareASale has now upgraded to Awin to offer our global customers even more opportunities to grow through performance-based partnerships on an award-winning platform. Existing ShareASale customers who have moved over to Awin should download the Awin Shopify app to continue seamlessly tracking sales, managing partnerships, and growing their affiliate program.

Drive traffic and grow your ecommerce sales
Reach vast new audiences online
Unlimited access to numerous promotional partners
Measure all online partners, transactions and payments in one place

Pros

Connect with bloggers, influencers, price comparison sites, and other digital partners
Quick integration into ShareASale's affiliate platform
Manage online partnerships, payments, and performance easily
No experience needed and can start without a full-time marketing team
Reach new customer segments and online communities
Integrated recommended partner tool to initiate affiliate marketing
Centralized tracking of online partners, transactions, and payments

Cons

High initial setup and joining fees ($625 non-refundable joining fee, $125 minimum deposit, $35 monthly account fee)
Poor customer service with slow response times
Hidden costs revealed only after creating an account and applying code
Need to perform multiple test orders resulting in additional Shopify fees
Significant time investment required only to encounter unexpected fees

Top Helpful Reviews

Doubletake

Oct 24, 2024 on Shopify

If you already use Shareasale and need to change the way tracking works when you "upgraded" your Shopify cart - this app is what you need. I have no experience with the datafeed portion that others are complaining about, but the tracking works.

Fore Cards

Sep 09, 2024 on Shopify

Just awful. All app screens are blank and the pixel code won't save because there's errors. Impossible to configure.

Atomic Flare

May 08, 2024 on Shopify

Similar to other user experiences - I had to place 3 test orders which resulted in me getting charged with Shopify fees, only to find out after two hours of the application that they expect almost 1K in setup fees. If they had informed me up front I would never have bothered.

WONDERCRAFT LTD

Apr 09, 2024 on Shopify

We've been very hesitant in joining ShareASale due to the very poor ratings of their Shopify application. We finally set up the account and spent a number of days emailing back and forth with the company ( of which all their responses were slow), and very annoyingly when we finished installing and applying the code to our website, we were met with a page asking us to pay a setup fee. The fees consisted of $625 joining fee (non-refundable), THEN an additional $125 minimum deposit AND (if that wasn't enough), a $35 per month account fee. These costs were never displayed to us until after creating an account and applying code. This has wasted many hours of our time and we will not be using ShareASale due to such high costs involved. We will take our business elsewhere.

Mentionables

Nov 29, 2023 on Shopify

I'm not one to ever write a negative review and can usually resolve issues easily but the customer service with shareasale is the most unresponsive and worst I have ever dealt with as a business owner. We've tried to get help with an urgent issue for over two weeks now (which should have a simple solution) and their team doesn't address and resolve the issue and won't hop on a 10 min call to solve it together. I have emailed, called and submitted tickets and nothing. I asked them to help escalate the issue but the two responses I have gotten from Maxine and Stephan have gotten us nowhere. Super disappointed in our experience so far and unfortunately since they won't help solve the problem we will likely be switching affiliate programs. If you're looking for an affiliate program with support, this is not the one to go with.

Freedom Electric Marine

Sep 11, 2023 on Shopify

The program seems to be good, but the customer service is non-existent. I can't get a hold of anyone. They are incredibly responsive on the sales side, but once you sign up, they drop off the face of the earth. I am shocked to find that they don't have an implementation team to help you get up and running. You are left to try and figure things out on your own. They have some help articles, but non of them address my issues and questions. I have called, emailed, submitted tickets...and nothing. I even tried going back to my original sales rep, who blew me off and told me to submit a ticket. I hope I can come back and change this review later, but right now, it doesn't look promising. I'll give it through tomorrow and then I'll be asking for a refund and moving on to another program. For such a high up front implementation fee, I expect better. Update: So I finally got to talk to someone who was very polite and helpful, but it wasn't at ShareASale. I had to call their parent company Awin to actually speak to someone. Still don't have my issues fixed though and was told by them that there is a 48 hour turnaround time for email responses. That's far too long.

Dentiphoto

Aug 11, 2023 on Shopify

They have charged me over $1,000 and there is not a single sale. I asked for a refund of $ 150 that was on my balance, but support does not answer. Scammers. You need to be careful. After they answered me, I correct the review: there were 2 sales. At the same time, I paid $750 for connecting to the platform and several hundred dollars for sales and monthly maintenance. Now I'm trying to close my profile and get $133 back. Trust me it's hard... My request is 1091380

Belovia

Jul 21, 2023 on Shopify

I don't think such poor rating is unjustified. Just the other day after I paid, I tried to seek some official tutorials on how to set up the program, but I received a reply that it was a self-service platform and they could only give some suggestions. Didn't even read my email needs carefully and I don't think the cooperation will provide any good service after that. I suggest that merchants who haven't joined yet can consider working with other affiliate marketing platforms that offer better services, seriously.

Rosebud Woman

May 05, 2023 on Shopify

We were willing to pay the fees. We installed the tracker. We went through all the pop up blocking. Could not get the "self service" set up wizard to pick up a sale. Support kept sending us form responses, would not get on the phone to screen share. Gave up. Installed a different app that was working in 8 minutes, required no browser manipulation, picked up our theme template, and was live with our existing affiliates in a day. This is just superbly outdated tech.

Paneros Clothing

Oct 28, 2022 on Shopify

Technical issues are occuring with this app and data feed synch. Rather than attempt to resolve the problem, ShareASale tech support blamed silly issues such as having " characters in product descriptions for the bug and said I would have to rewrite all of them manually for their app to work. I keep asking for support and will follow up if they ever get back to me. Overall a bad app experience so far.

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ShareASale

About ShareASale

Built by ShareASale

Related Categories

ZB: Exit Intent Pop up Window

Introduction Video

Description

Grow your ecommerce sales and find valuable new customers with affiliate marketing

Pros

Cons

Top Helpful Reviews

Doubletake

Fore Cards

Atomic Flare

WONDERCRAFT LTD

Mentionables

Freedom Electric Marine

Dentiphoto

Belovia

Rosebud Woman

Paneros Clothing

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