Excellent Ongoing Support from Chi and the SearchPie Team I've been incredibly impressed with the ongoing support provided by Chi and the entire team at SearchPie. From the beginning, they've been responsive, knowledgeable, and proactive in helping fix and optimize my Shopify store. Their clear communication and technical expertise have made a huge difference, especially in areas I wasn't confident in — like structured data, SEO errors, and Google indexing issues. Chi in particular has been exceptional. She’s attentive, patient, and genuinely committed to ensuring that every issue is properly resolved. The team doesn't just offer quick fixes — they provide long-term solutions that improve site performance and visibility. I’m very grateful for their consistent support and highly recommend SearchPie to any Shopify store owner serious about getting their site in top shape. — Lee, LJTPhoto

The support team, especially Chi and Hannah, was phenomenal! They patiently guided me through every feature of the free plan, including setting up Google indexing and optimizing my SEO settings. Their responses were fast, detailed, and incredibly friendly. It felt like having an in-house SEO team. SearchPie is hands-down one of the best free SEO tools on Shopify. Even with the free plan, you get access to powerful features like meta tag editing, Google indexing, Instant Page, and broken link detection. The interface is beginner-friendly, and the customer support is truly top-tier. A must-have app for any serious Shopify store looking to boost visibility and ranking.

I honestly wish I could give Linda and her amazing team more than 5 stars - they deserve a 5+! From the very beginning, they have been incredibly kind, patient, and genuinely dedicated to helping me. They guided me step‑by‑step through a topic that was completely new to me (and to many others starting out in e‑commerce) with such clarity and care that it felt like having a personal mentor by my side. Linda and her team have gone above and beyond in every interaction -their professionalism, warmth, and genuine desire to help have made all the difference for me. I cannot thank them enough and I will be forever grateful for their guidance. If you’re lucky enough to work with them, know that you’re in the very best hands.

Customer service is awesome here! I just dropped Yoast because there isn't a human chat...only by email. The customer service here is outstanding!!!

Easy install, had issues with duplicate meta tags, jane from support got this sorted straight away. Would recommend.

David is as 10! He was very patient and helpful. Thank you very much. I can't wait to see what searschpie does for my online store!

J’ai eu une excellente expérience avec l’assistante de SearchPie ! Elle a été très patiente avec moi, elle a pris le temps de m’expliquer chaque étape clairement, même quand j’étais un peu perdue avec les réglages Shopify. Grâce à son aide, j’ai pu configurer correctement les accès et avancer dans l’optimisation de ma boutique. Franchement, un service au top !

Krystal is a great help in setting this app in Shopify. I would recommend using Krystal for first time setup.

Rose, was superb throughout the process of setting up and guiding me with patience. Top rated support from Rose! Excellent!

I'm still using this app to try and help with my SEO and speed issues. So far I've really loved their customer support, they are there to help from the first second and there's not a long wait between questions on their chat, so you can move right along with getting the actual work done! Bravo!

I was assisted by a very efficient and informative representative (David) that made the whole process very simple and easy to get set up and i am on free plan the support is definitely above and beyond! ...... Update I have now got on the enterprise plan because of how many tools and options are available with it as well as many bonus perks

Outstanding Support – Jane is a Shopify Superstar! I can’t say enough good things about the incredible support I received from Jane while setting up and optimizing my Shopify store. From the very beginning, Jane was knowledgeable, patient, and fully committed to helping me succeed. She took the time to understand my business needs and provided clear, actionable guidance every step of the way.

Linda from the customer support, did actual hand holding in each and every step from start to finish. She is a star. Thanks to the company management for training their staff 10/10. Super happy with Linda's customer service.

I recommend this app. The support team responds quickly and helps resolve any SEO issues. It provides excellent SEO advice while guiding us through the process.

The support team was incredibly helpful, especially Ainsley and Tina. Their guidance was clear, easy to follow, and incredibly helpful. I also consider the extra information provided a plus. I was very pleased with the service and support provided. I recommend this app to anyone looking for an SEO app for Shopify, as even if you have no prior knowledge, the support provided will help you get started.

The plugin is incredibly easy to use. I also had a great experience with the support team — Wendy guided me through the setup and provided helpful tips and tricks.

I received help from Wendy for the SEO work, and it was done for free — I'm extremely satisfied with the results!

Rossie is awesome with the support. I still need time to evaluate the app, but the support is great!

Zero stars. Using the app default fixes suggested damaged my SEO score by their own scorecard. Changes can't be undone and support team not helpful at all.

They make SEO Optimization very easy and I really love their customer support they are 24/7 active.Thank you David