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Customer reviews: Garnet Marketplace

Develop by Garnet

Reviews (14)

Overall rating
4.3

What Merchants Think

Merchants generally have a positive view of "Garnet Marketplace", praising its simplicity and user-friendly design. Many highlight the app's effective customer support, often mentioning François for his attentive assistance and responsiveness. Compared to other multivendor platforms, Garnet is often regarded as the superior choice for ease of use and feature set.

Key Strengths

  • Intuitive and simple interface for both merchants and vendors.
  • Outstanding customer support, especially noted for François' involvement.
  • Effective vendor setup, product addition, and payment process.
  • Constant updates and the release of new features that enhance functionality.
  • Good documentation for setting up the marketplace DIY.

Common Concerns

  • Drastic price increase experienced by at least one user, impacting trust.

Final Thoughts

"Garnet Marketplace" is well-received as a top-tier app that transforms e-commerce stores into efficient marketplaces. Its superior ease of use, excellent customer support, and frequent feature updates make it a preferred choice among satisfied merchants. While some issues, like pricing, may arise, the overall consensus remains largely positive.

Watches.com

Mar 05, 2025  on Shopify

We were a pretty early adopter of the Garnet Marketplace app. It has enabled us to expand the brands that we list and automate a lot of the work that was done manually prior to installing this app. Francois and his team were able to customize some things (extra cost) to improve the workflow for our needs. Pricing is definitely not cheap (hence the 4 stars instead of 5) and has increased since we installed it, but there are a lot more features that are included in that higher price. I think Garnet should offer more tiers and have them based on the number of products, vendors and orders. Just my 2¢

Xonda Store

Nov 18, 2024  on Shopify

I didn't even get my business up and they jacked the price from $39/m to $130/m when I asked to upgrade. Just an untrustworthy experience for me.

oody

Oct 03, 2024  on Shopify

Garnet is without doubt the best multivendor marketplace I've used. The platform is intuitive, simple and meets our needs perfectly. Customer support is always responsive and available.

Organic Soda Pops

Jun 01, 2024  on Shopify

We installed the Webkul Market Place app and it covers all the bases, however, it requires much time and experience. Along comes Garnet and everything is so much easier and better. François the developer is a good man who responds promptly when needed. I highly recommend the Garnet Marketplace app.

Amplife®

May 01, 2024  on Shopify

After testing multiple apps, Garnet is the best marketplace app we have used. With their expertise, they’ve created an intuitive and simple solution (for us and vendors). Garnet is constantly improving their offering, releasing new features and their customer service is some of the best we have received.

Jungle

Apr 07, 2024  on Shopify

Garnet is built by someone who has previous experience building marketplaces from the ground up on Shopify. Of all the apps on Shopify App store, Garnet provides exactly what stores need to convert from a simple e-commerce/DTC store to a marketplace. Most other stores are either too clunky where users can get lost. Garnet provides good documentation for a DIY setup.

Tablatru

Feb 05, 2024  on Shopify

Awesome App making ideas come to life. Thank you very much for the well designed platform and friendly assistance. Exactly what I hoped to find.

KarmaChic Marketplace

Jan 19, 2024  on Shopify

Having explored various multi-vendor marketplace solutions, ranging from Dokan to Shopify Multi-vendor, I can confidently say that none surpasses the excellence of Garnet. Garnet simplifies the vendor account setup, product addition, and payment process, creating a user-friendly environment that incentivizes vendors to join your platform. What sets Garnet apart is not only its exceptional functionality but also the outstanding support provided by Francois, the mastermind behind the operation. His unwavering willingness to assist places Garnet at the pinnacle of customer support among all multi-vendor plugins.

The Coral Hut

Dec 12, 2023  on Shopify

I have used everything from Dokan to Shopify Multi-vendor marketplace, and I will tell you right now you won’t come across an app near as good as Garnet. Garnet makes the vendor account setup, product addition, and payment process extremely simple incentivizing vendors to join your platform. In addition, the man behind the operation, Francois, is the best manager you could ask for. His constant willingness to help gives Garnet the best customer support out of all multi vendor plug ins. Use Garnet for your marketplace and I promise you won’t regret it!

My Store

Nov 09, 2023  on Shopify

Garnet is by far the best multivendor marketplace I have come across. After dealing with the unnecessary complexities of Dokan, Webkul, and more, I came across Garnet which provides multivendor features in the most simplistic way possible. A key differentiator is the incredible customer support provided by Francoise. While the app was near perfect for my use case, I needed a few additional features. Francoise took care of this in a matter of days and found the perfect solution for me. I look forward to the future of my marketplace built on Garnet!

Resident Artisan

Sep 15, 2023  on Shopify

Garnet was a breath of fresh air after struggling to get Webkul and other marketplace technologies set up. Garnet is incredibly easy to use for both me as the store owner and my vendors. It's getting new features nearly every week and constantly improving. So glad I found this app!

Twigs Paper

Jul 06, 2023  on Shopify

Garnet has been the easiest way to implement a multi-vendor marketplace into my Shopify store. Other marketplace apps like Webkul seemed so daunting to use, but with Garnet, the integration worked seamlessly with my store collections. My vendors have been able to easily track their sales with the user interface, and there was no code involved for getting the app up and running. When I ran into a few bumps, François, the developer of the app walked me through and made sure everything was running smoothly. I highly recommend Garnet if you are looking to utilize your Shopify store as a marketplace with complete control over what gets published to your storefront.

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