can't do anything without paying

I am a loyal customer across 8 of your stores, but I'm extremely disappointed with your customer service. I've sent multiple inquiries about issues with newly added store sections, but received ZERO responses. After following up, still nothing. I was forced to leave a 1-star review just to get some attention. Problems: Customer service never responds to inquiries Multiple unresolved issues across all 8 stores New store sections creating complications No follow-up or acknowledgment This is unacceptable. As a loyal customer, I deserve better support. If I don't get a response TODAY, I will: Leave detailed reviews on all 8 stores Uninstall the app Share my experience widely Please respond immediately with a resolution plan, or I will have no choice but to leave negative reviews and move on.

Worst customer service so far with an app. Not only the section I bought was not compatible, when I contacted them they made the section with the dummy content live on my website and who knows what they did that removed all the customizations I had done and saved. I had to email a couple of times so answer my questions that were clearly stated in the first email as it was all half answered. Very disappointed. I had really high hopes with this app.

Do not use this sections, they will make your store not work properly. They also , with my naive premission edited something on my webstie so their section would work properely , and since then the original shopify apps are not working as they should, also with only two sections active the page is loading slower than usual!

Staff refuse a refund even though their app doesn't function on my store utterly against the law in Australia!

I bought 3 sections from this app because their FAQ clearly says the sections work with all Shopify themes and require no coding skills. Unfortunately, that turned out to be false. • Out of 3 sections, only one worked. • The testimonial section (#28) didn’t display at all. When I contacted support, they admitted it was a conflict with my theme and offered me an exchange, but I don’t want an exchange — I expected it to work as advertised. • The product page videos section couldn’t even be added to my product page. Support told me to follow instructions for “Shopify 1.0” which required manual coding (exactly what they promised wasn’t necessary). Even after following those steps, it still didn’t work. • The third section doesn’t look like the demo they show on their store. I contacted support multiple times asking for a refund but got no reply. Overall, very disappointing experience. The product did not match the claims, and the lack of response makes it worse.

headers doesnt work, i can't apply the cart drawner, and my header change in eatch page

Not all of the sections perform properly on your store and they glitch your entire site. No one to directly contact to fix or take accountability for the issue. What a disappointment.

I installed the Bundles #2 app, but it doesn't work. The goal is for the product to appear in the shopping cart when I add it. However, it won't. I need help ASAP, please.

It never works like its displayed, you will need custom coding for it to work or look anything like its displayed on the app preview, very bad and rude customer service, its will take days of back and forth for it to even work properly on site. typical app, over promise and under deliver.

I heard such great things ab section.store so I bought a bunch of sections that should be compatible with my store and half of them are glitchy/ broken/dont show up on the page. The kicker is the support team is non existent. After trying to reach out to them over 5 times via email and contact form for the last 2 weeks to get assistance and nothing but crickets. Worst customer support ive ever experienced.

Si je pouvais mettre 0 étoile, je jure que je le ferais. On nous fait payer pour des affaires qui fonctionnent pas à moitié, pis qui nous donnent plus de problèmes qu'autre chose et bien évidemment, pas question de nous donner accès à une référence pour porter plainte et demander un remboursement. Ben trop difficile de porter attention et de vérifier ce qui est vendu icitte. C'est réellement frustrant. Voir qu'on a de l'argent à garocher par les fenêtres esti.

These idiots thought it was ok turn off apps in my store without discussing with me when granted collaborator access to "Fix" their script that wasn't working. They turned off TRIPLE WHALE, shopify forms and my smart search bar. They thought their garbage app was more important triple whale or the search bar on my website or anything else. Blaming "third party apps" for their trash not working. Triple whale is like god and Sections is less then nothing. A crumb next to an ant hill. I can't believe they turned off my apps. This is completely unacceptable. Do not ever use this app. I REPEAT. DO NOT EVER USE THIS APP. They should lose collaborator privileges forever. Garbage. Trash.

Doesn't even work

I rarely leave reviews, but this experience was beyond frustrating. I purchased a section from this app expecting it to work out of the box—it didn’t. I followed every instruction provided, but the section simply didn’t function. When I reached out to support, instead of helping, they brushed me off and told me to "just follow the instructions"—which I had already done. No real support, no troubleshooting, no willingness to take responsibility. Absolutely unacceptable. This app doesn’t deserve even one star. Do not waste your money or time. There are far better apps out there with support that actually helps you when something goes wrong.

I spend a lot of money optimizing my store speed and cleaning up destructive, irrelevant code. This app will give you custom sections that will weigh your store down and cause you to pay even more. This was not worth it at all. I want a refund for the sections I purchased...

The section store theme section is not working with newer updated themes. The Review Section I purchased can only be placed in the header section - which isn't helpful. I reached out to the seller for a refund, but he kept dodging it suggesting that I am using an outdated theme, which I am not. Finally giving up on it and found a more affordable, better, functional app with good support team.

i bought Delevery Timer, and dont work the background dont change the color please need answer asap