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Customer reviews: Section Store: Theme Sections

Develop by Shopify

The Shopify Section Factory app simplifies store customization with drag-and-drop sections. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their needs.

Reviews (1,272)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "Section Store: Theme Sections." The app is praised for its simplicity, customization options, and affordability. Users appreciate the ease with which they can enhance their Shopify stores without needing coding skills or costly subscriptions. Many reviews highlight the supportive customer service team, which is often described as responsive and efficient in resolving issues.

Key Strengths

  • Easy integration and user-friendly interface
  • Wide variety of customizable sections
  • One-time purchase model without ongoing fees
  • Responsive and helpful customer support
  • Cost-effective alternative to hiring designers or developers
  • Quick problem resolution by support team

Common Concerns

  • Occasional issues with sections not functioning as expected
  • Some users experienced delayed support response times
  • Lack of live chat support
  • Concerns about non-refundability of purchased sections despite issues

Final Thoughts

"Section Store: Theme Sections" is well-received by users looking for a cost-effective solution to enhance their Shopify stores without technical hassles. Its strengths outweigh the minor drawbacks, making it an excellent choice for both beginners and experienced merchants wanting to customize their website efficiently. Highly recommended for those seeking a professional look with minimal effort.

LUMINA RITUALI

Oct 15, 2025  on Shopify

Do not use this sections, they will make your store not work properly. They also , with my naive premission edited something on my webstie so their section would work properely , and since then the original shopify apps are not working as they should, also with only two sections active the page is loading slower than usual!

Electrik Land

Oct 10, 2025  on Shopify

Staff refuse a refund even though their app doesn't function on my store utterly against the law in Australia!

Bleather FR

Sep 20, 2025  on Shopify

I bought 3 sections from this app because their FAQ clearly says the sections work with all Shopify themes and require no coding skills. Unfortunately, that turned out to be false. • Out of 3 sections, only one worked. • The testimonial section (#28) didn’t display at all. When I contacted support, they admitted it was a conflict with my theme and offered me an exchange, but I don’t want an exchange — I expected it to work as advertised. • The product page videos section couldn’t even be added to my product page. Support told me to follow instructions for “Shopify 1.0” which required manual coding (exactly what they promised wasn’t necessary). Even after following those steps, it still didn’t work. • The third section doesn’t look like the demo they show on their store. I contacted support multiple times asking for a refund but got no reply. Overall, very disappointing experience. The product did not match the claims, and the lack of response makes it worse.

iamassa

Aug 20, 2025  on Shopify

headers doesnt work, i can't apply the cart drawner, and my header change in eatch page

ZOOONE

Aug 14, 2025  on Shopify

Not all of the sections perform properly on your store and they glitch your entire site. No one to directly contact to fix or take accountability for the issue. What a disappointment.

Velocity

Aug 11, 2025  on Shopify

I installed the Bundles #2 app, but it doesn't work. The goal is for the product to appear in the shopping cart when I add it. However, it won't. I need help ASAP, please.

FORM MEMBERS

Jul 24, 2025  on Shopify

It never works like its displayed, you will need custom coding for it to work or look anything like its displayed on the app preview, very bad and rude customer service, its will take days of back and forth for it to even work properly on site. typical app, over promise and under deliver.

Odeza LifeScience

Jul 09, 2025  on Shopify

I heard such great things ab section.store so I bought a bunch of sections that should be compatible with my store and half of them are glitchy/ broken/dont show up on the page. The kicker is the support team is non existent. After trying to reach out to them over 5 times via email and contact form for the last 2 weeks to get assistance and nothing but crickets. Worst customer support ive ever experienced.

La 3e dimension

Jun 27, 2025  on Shopify

Si je pouvais mettre 0 étoile, je jure que je le ferais. On nous fait payer pour des affaires qui fonctionnent pas à moitié, pis qui nous donnent plus de problèmes qu'autre chose et bien évidemment, pas question de nous donner accès à une référence pour porter plainte et demander un remboursement. Ben trop difficile de porter attention et de vérifier ce qui est vendu icitte. C'est réellement frustrant. Voir qu'on a de l'argent à garocher par les fenêtres esti.

Elite Male Training

Jun 23, 2025  on Shopify

These idiots thought it was ok turn off apps in my store without discussing with me when granted collaborator access to "Fix" their script that wasn't working. They turned off TRIPLE WHALE, shopify forms and my smart search bar. They thought their garbage app was more important triple whale or the search bar on my website or anything else. Blaming "third party apps" for their trash not working. Triple whale is like god and Sections is less then nothing. A crumb next to an ant hill. I can't believe they turned off my apps. This is completely unacceptable. Do not ever use this app. I REPEAT. DO NOT EVER USE THIS APP. They should lose collaborator privileges forever. Garbage. Trash.

My Store

Jun 18, 2025  on Shopify

Doesn't even work

RelaxRiser

May 30, 2025  on Shopify

I rarely leave reviews, but this experience was beyond frustrating. I purchased a section from this app expecting it to work out of the box—it didn’t. I followed every instruction provided, but the section simply didn’t function. When I reached out to support, instead of helping, they brushed me off and told me to "just follow the instructions"—which I had already done. No real support, no troubleshooting, no willingness to take responsibility. Absolutely unacceptable. This app doesn’t deserve even one star. Do not waste your money or time. There are far better apps out there with support that actually helps you when something goes wrong.

Hempire Innovations

Mar 28, 2025  on Shopify

I spend a lot of money optimizing my store speed and cleaning up destructive, irrelevant code. This app will give you custom sections that will weigh your store down and cause you to pay even more. This was not worth it at all. I want a refund for the sections I purchased...

OneTapNFC

Mar 13, 2025  on Shopify

The section store theme section is not working with newer updated themes. The Review Section I purchased can only be placed in the header section - which isn't helpful. I reached out to the seller for a refund, but he kept dodging it suggesting that I am using an outdated theme, which I am not. Finally giving up on it and found a more affordable, better, functional app with good support team.

Goatkits Store

Mar 07, 2025  on Shopify

i bought Delevery Timer, and dont work the background dont change the color please need answer asap

Tiana Bay

Feb 28, 2025  on Shopify

So, I downloaded this app and decided to use it on my store for some sections. Prior to adding the sections, I spent hundreds with a developer to speed up my store and my store had been the fastest it’s ever been. Since then, I’ve compressed all my images and been super selected with the apps I’ve downloaded to not hinder my speed. I’m not a developer by nature but I followed the developer's recommendations. So I trusted this app’s claims that it would not slow down my store, unfortunately it did. My store slowed down significantly! My store speed went from a 2.42 second load time to close to 8 seconds! I reached out to the developers of this app to tell them this, I was requesting an exchange because I thought a text based section would be better since the scrolling collections sections was the issue and basically told they can’t do anything about it and it’s not their app. I was also told to reach out to a Shopify experts to help with this matter. Be careful with this app and the sections.

Tiana Bay

Feb 25, 2025  on Shopify

So, I downloaded this app and decided to use it on my store for some sections. Prior to adding the sections, I spent hundreds with a developer to speed up my store and my store had been the fastest it’s ever been. Since then, I’ve compressed all mu images and been super selected with the apps I’ve downloaded to not hinder my speed. I’m not a developer by nature but I followed his recommendations. So I trusted this app’s claims that it would not slow down my store, unfortunately it did. My store slowed down significantly! My store speed went from a 2.42 second load time to close to 8 seconds. I reached out to the develops of this app to tell them this, I was requesting an exchange because I thought a text based section would be better since the schilling collections sections was the issue and basically told they can’t do anything about it and it’s not their app. And told me to reach out to a Shopify expert to help with this matter. Be careful with this app and the sections.

oculuz

Feb 14, 2025  on Shopify

I BUY THE APP AND THE SECTION PRODUT VIDEO DOESNT WORK!!!

Polly: Premium skønhed til hverdagspriser.

Dec 17, 2024  on Shopify

Update: they still just give you a feeling as if its your problem, and they dont want to refund. Will report them soon. We also experienced that this company helps you 50% of the time. They answer your supportm request, but they never help. We found many of their sections AND KEEP IN MIND, you first know about these flaws AFTER you bought them, and they NEVER refund, that these sections cant be changed in witdh which makes them almost unusable and other has cosmetic and design flaws. On the tip to be a scam, if you ask us. These flaws you first know when you bought them, if you mention it after you bought it they dont answer.

Medvind Sweden GmbH

Dec 16, 2024  on Shopify

Ich habe eine Comparison-App gekauft, die nicht für mobile Geräte optimiert ist. In den 90ern wäre das vielleicht noch akzeptabel gewesen – heute aber völlig wertlos da mittlerweile die Mehrheit ein Handy hat . Echt schade!

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