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Customer reviews: SEA Accessibility Widget ADA

Develop by Shopify

The Shopify ADA & WCAG Accessibility app helps merchants ensure their stores comply with accessibility standards, improving usability for all customers. Read reviews to learn about its features, pricing, and real-world performance from other Shopify users.

Reviews (203)

Overall rating
5

What Merchants Think

The feedback from merchants regarding the "SEA Accessibility EAA ADA WCAG" app has been overwhelmingly positive. Merchants are impressed with its ease of installation, user-friendly interface, and efficient customer support. Many have highlighted the app's crucial role in enhancing website accessibility while praising the support team's speed and friendliness.

Key Strengths

  • Intuitive and easy installation and setup
  • Comprehensive accessibility features
  • Excellent and quick customer support
  • Multi-language support and translations
  • Compliance with accessibility standards like WCAG

Common Concerns

  • Minor issues with language settings not applying immediately
  • Cache-related display issues initially misperceived as app problems

Final Thoughts

Overall, the "SEA Accessibility EAA ADA WCAG" app is highly regarded for its functionality and support. It is praised for making the process of upgrading websites to meet accessibility standards straightforward and effective. The app is a valuable tool for merchants aiming to provide an inclusive experience, backed by an outstanding support team ready to assist with any issues.

KISS Colors & Care

Jan 28, 2026  on Shopify

SEA Accessibility Widget has been a strong solution for improving site accessibility and supporting ADA-related efforts. We upgraded to the full site review and found the process to be organized, thorough, and actionable. Avery from customer support was especially helpful—responsive, professional, and clear in guiding us through the upgrade and next steps. Recommended for teams looking for a reliable accessibility partner on Shopify.

Prolong Lash US

Jan 13, 2026  on Shopify

So far SEA has been very easy to use. Install was simple, so many issues with our website were fixed immediatly upon install. The customer service team has been extremely responsive and helpful.

Chibi Charms

Jan 11, 2026  on Shopify

Words can't express how amazing this company is. The support they provide and the patience they have for all the questions I had was beyond exceptional. Thank you so much for helping me with getting my site ADA WCAG compliant. I sincerely appreciate your help and a huge shout out to Ethan, Kevin and Iris. You all have made this experience phenomenal.

LynXautoinnovate™

Jan 11, 2026  on Shopify

Russ has been helpful through-out the conversation as i need a report. he's quick and straight to the point. And as for the application SEA, I'm confident now to know what to correct and see issues with compliance. Instead of going the long route and trying to correct everything. I can adjust accordingly and get it fixed before anymore issue arises. NEVER BE BLIND SIDED FROM NONE FORSEEN GOV CHANGES!!!

YNEW Club

Dec 12, 2025  on Shopify

The support is amazing! We had a technical issue on our website and the chat support was very helpful and the tech team fast in fixing this for us. Highly recommenede!

Elleada

Dec 03, 2025  on Shopify

Very helpful support team who guided me through my questions about ensuring my website is ADA compliant

KAYALI UK

Oct 22, 2025  on Shopify

The app works well and does exactly what we needed! We reached out for a quick change and the support team responded immediately and handled it with kindness and efficiency. Only downside is that it needs to be installed separately on each store, with no multi-store plan — but overall, a solid tool we’re happy to use.

Cailer's Vault

Oct 09, 2025  on Shopify

I've been using this for a short time, and have been exceptionally pleased with the functionality and options given to users by the application. Support is quick, accessibility scans are better than most (maybe all) browser extensions. Save yourself the headache, or use it as a placeholder until you pay for an actual audit and modifications. It can't do everything for you, but it sure does push you in the right direction.

The Puzzle Chest

Oct 05, 2025  on Shopify

Avery was very helpful with my request. He was fast, polite and professional. He explained everything in detail and i found my experience great.

Mentfore

Sep 26, 2025  on Shopify

Avery was fantastic in helping me with a request for my store. She immediately understood my needs and resolved the issue quickly. The app itself is very easy to set up and use. My only feedback is that the impression numbers climb very quickly. I am not sure if that means customers are simply viewing the widget on my site or actually clicking on it. It feels like the first, which pushes you toward a paid plan faster than expected. That aside, both the app and the support team, especially Avery, made the experience smooth and enjoyable.

Spadarella Gioielli

Sep 02, 2025  on Shopify

Great app and support. We installed this app on our store and it works perfectly. Setup was easy, and the support team was amazing in helping us customize the app and position the widget on our site. It instantly improved accessibility and fits seamlessly with our brand. Highly recommended.

Mambí

Aug 13, 2025  on Shopify

Avery was incredibly patient in helping me work through an issue with my accessibility widget. It's a relief to see such great customer support - especially for customers with starter plans. The app itself is wonderful. The widget gives me a peace of mind from an ADA/WCAG compliance standpoint. The only thing I wish they made available - and across all plans - would be a dedicated settings page so that I could provide my customers with another place to adjust their accessibility settings. Beyond that, I am very happy with the app and the great customer service that I received from Avery.

JCS Wildlife

Aug 05, 2025  on Shopify

This app did not work for us. Customer service. Could not help us fix some of the issues that we had. They just kept giving us the run-around. They informed us that we need to talk to our Theme developer.

Dufte Momente

Aug 04, 2025  on Shopify

Sehr angenehmer Support. Die Funktionen und die Zugänglichkeit ist sehr gut gelöst. Wir sind bis jetzt sehr zufrieden. Danke! Very pleasant support. The functions and accessibility are very well organised. We are very satisfied so far. Thank you! Bei Problemen wurde uns vom Support, speziell von Avery, sehr schnell und kompetent geholfen. Vielen Dank! When we encountered problems, the support team, especially Avery, provided us with very quick and competent assistance. Thank you very much!

Juniorito

Jul 25, 2025  on Shopify

I installed the app because of new EU law for barrier free websites. Up to now it works really clean and without any problems. Everything's really easy to setup and you can also do a barrier scan for your store to get specific tips what you have to fix. On top of that the support - I was in contact with Riley - is really fast, engaged and friendly. I would always recommend!!!

Timbery.at

Jul 17, 2025  on Shopify

Great app and great support! The app has a feature where it can solve some issues automatically and for the one that need to be coded, the support team will send a detailed explanation of what you need to take care of. I contacted the support team a few times and they helped me out every time and they did that very fast! I was surprised how fast they replied and helped me out :)

Asknik

Jun 28, 2025  on Shopify

Penelope is amazing! She helped me super fast, was incredibly polite, just the way I needed it! Her support was top-tier and honestly made my day. Thank you so much for being so kind and helpful Highly recommend!

Ziba Gold

Jun 27, 2025  on Shopify

Great tool which makes being compliant in that domain (EU requirements) a lot easier. Great support, they always try to help as fast and as much as possible. A special thank you goes to Brian, Maison, Judy and Avery!

das boep

Jun 13, 2025  on Shopify

The app helps meet several requirements of the German Accessibility Act, which saves us a lot of work. It also includes a scanner that highlights areas where improvements are needed. We really like how it's presented on the website as well. The customer support is excellent — they respond quickly and offer effective help. And all of this is completely free. A clear recommendation!

BURGA EU

Jun 11, 2025  on Shopify

True hardworkers. A great app with even greater team. Tiana and Andrew just helped us resolve what we initially thought would not be possible. All team is always really caring and so far nothing has been impossible with them. Thanks.

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