Avery was incredibly patient in helping me work through an issue with my accessibility widget. It's a relief to see such great customer support - especially for customers with starter plans. The app itself is wonderful. The widget gives me a peace of mind from an ADA/WCAG compliance standpoint. The only thing I wish they made available - and across all plans - would be a dedicated settings page so that I could provide my customers with another place to adjust their accessibility settings. Beyond that, I am very happy with the app and the great customer service that I received from Avery.

This app did not work for us. Customer service. Could not help us fix some of the issues that we had. They just kept giving us the run-around. They informed us that we need to talk to our Theme developer.

Sehr angenehmer Support. Die Funktionen und die Zugänglichkeit ist sehr gut gelöst. Wir sind bis jetzt sehr zufrieden. Danke! Very pleasant support. The functions and accessibility are very well organised. We are very satisfied so far. Thank you! Bei Problemen wurde uns vom Support, speziell von Avery, sehr schnell und kompetent geholfen. Vielen Dank! When we encountered problems, the support team, especially Avery, provided us with very quick and competent assistance. Thank you very much!

I installed the app because of new EU law for barrier free websites. Up to now it works really clean and without any problems. Everything's really easy to setup and you can also do a barrier scan for your store to get specific tips what you have to fix. On top of that the support - I was in contact with Riley - is really fast, engaged and friendly. I would always recommend!!!

Great app and great support! The app has a feature where it can solve some issues automatically and for the one that need to be coded, the support team will send a detailed explanation of what you need to take care of. I contacted the support team a few times and they helped me out every time and they did that very fast! I was surprised how fast they replied and helped me out :)

Penelope is amazing! She helped me super fast, was incredibly polite, just the way I needed it! Her support was top-tier and honestly made my day. Thank you so much for being so kind and helpful Highly recommend!

Great tool which makes being compliant in that domain (EU requirements) a lot easier. Great support, they always try to help as fast and as much as possible. A special thank you goes to Brian, Maison, Judy and Avery!

The app helps meet several requirements of the German Accessibility Act, which saves us a lot of work. It also includes a scanner that highlights areas where improvements are needed. We really like how it's presented on the website as well. The customer support is excellent — they respond quickly and offer effective help. And all of this is completely free. A clear recommendation!

True hardworkers. A great app with even greater team. Tiana and Andrew just helped us resolve what we initially thought would not be possible. All team is always really caring and so far nothing has been impossible with them. Thanks.

The app does exactly what it’s supposed to. It just works. Big thanks to Brain for being super helpful! He enabled the full scan report and also got the language translation button working. Really appreciate the quick support and clear guidance.

I honestly can't say enough good things about this app. From the fast and quick support provided by Pamela to its user-friendly tools, I truly appreciate all the effort that’s gone into making it so great. Thank you!

Great customer support with real people! Easy to use; easy to set up; easy to follow the guidelines on any changes needed to comply with the standards. I didn't need any level of skill beyond clicking buttons and to read their to the point and short set of instructions. This was all implemented in minutes. It's so wonderful to have the ability to allow all people access to my products because it is the right thing to do. Added - Despite my 5 stars, SEA Accessibility does greatly affect page speed as noted in the results of running my page through Google PageSpeed Insights. NOT ACTIVATED: Mobile Performance: 92, Desktop Performance: 99 ACTIVATED: Mobile Performance: 76, Desktop Performance: 69 I stress the importance to designers to place a large emphasis on future updates to include drastically shrinking the burden the app places on load performance. At this time it does indicate a visual impact for users loading so I'm keeping it turned on due to the import features I feel this app offers.

It is very good that is offered for free, but i see on https://pagespeed.web.dev/ that is this add-on is causing our webshop to load more slowly then needed, so much that our score when down from 85 to 62. So for now we will remove this add-on, if it get's better in the future we might try again.

Tiana was fantastic! She helped me resolve an issue with installing the app to a noncompatible theme quickly and with such a friendly, helpful attitude. I appreciated how direct she was with her instructions. She made what could have been a frustrating process feel effortless. The app also has so many helpful features and I am so happy to be able to offer an inclusive experience for my customers.

I installed this app to help make my website as accessible as possible. The installation and setup were super intuitive and easy. The only hiccup was with the language settings, which didn’t apply right away – but Tiana from support helped me out within minutes, and that solved the issue! Thank you for this great app!

I am no expert and hate all changes that I have to add to the website bc am not sure what they do. This was easy. I think the easiest app to add and use. Customer service was great too and quick. I thought that adding EAA will be a pain but with this app it is not. Can only recommend

quick and easy to configure app. In a moment you have a complete widget that complies to the higest standards for Accessibility. They also support the multilanguage support. Their customer support is quick and kind so we really appreciated their service as well.

We received a quick response from the support team and had our solution in just a few minutes. We highly recommend using this app for its excellent customer service and efficiency.

I really love the easy set-up, the already beautiful default design of this app and the many pre-integrated translations. I thought I had a problem with the button showing on the right side instead of the left side and contacted support, but it turned out it was only a cache issue on my behalf. Esther helped me very quickly! I definitely recommend this app thus far! :)

Great app to ensure you site is compliant with WCAG and other accessibility regulations. Easy to install and set up.