"Apps Mav: Scratch and WIN!" is generally well-received among merchants, particularly for its user-friendly nature and ability to enhance customer engagement. Many users have experienced positive outcomes, such as increased leads and sales, thanks to its interactive features. However, there are some issues regarding customer support and billing that have caused frustration for a few users.
Overall, "Apps Mav: Scratch and WIN!" is seen as a valuable tool for merchants aiming to increase customer engagement and drive sales. While it excels in usability and support, merchants are advised to be aware of the limitations in the free plan and potential billing issues. The app's strengths significantly outweigh its drawbacks, making it a recommended addition for businesses looking to incentivize and expand their customer base.