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Customer reviews: Apps Mav: Scratch and WIN!

Reviews (15)

Overall rating
3.3

What Merchants Think

"Apps Mav: Scratch and WIN!" is generally well-received among merchants, particularly for its user-friendly nature and ability to enhance customer engagement. Many users have experienced positive outcomes, such as increased leads and sales, thanks to its interactive features. However, there are some issues regarding customer support and billing that have caused frustration for a few users.

Key Strengths

  • User-friendly interface
  • Effective in boosting leads and traffic
  • Quick and easy setup
  • Responsive and helpful customer support
  • Fun and engaging for customers

Common Concerns

  • Issues with billing after uninstallation
  • Limited number of leads on the free plan
  • Occasional delays in customer support response

Final Thoughts

Overall, "Apps Mav: Scratch and WIN!" is seen as a valuable tool for merchants aiming to increase customer engagement and drive sales. While it excels in usability and support, merchants are advised to be aware of the limitations in the free plan and potential billing issues. The app's strengths significantly outweigh its drawbacks, making it a recommended addition for businesses looking to incentivize and expand their customer base.

Gruppo Gamma

Jan 24, 2025  on Shopify

I have uninstalled the app in December 2024, but they billed me in January 2025. Edit: I re-installed it so that I can contact them again. Look, it didn't even occur to them to check my records with them before they gave this response that "I just installed the app". I was their customer for 3 -4 years. Think about it, guys.

Gruppo Gamma

Jan 17, 2025  on Shopify

I have uninstalled the app in December 2024, but they billed me in January 2025.

Niasha

May 03, 2017  on Shopify

First of all, apparently there is no customer support - no one has replied for more than 48 hours. Secondly. my mistake, didn't check how many leads are visible for the free plan... ONLY 10!!! So beware if you want to launch first to test customers reaction - it will cost you.

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