Customer reviews: Scalify: Facebook & Google Ads

<h3>What Merchants Think</h3> <p>The overall feedback for "Scalify: Facebook & Google Ads" is mixed. Many merchants appreciate the app's ability to efficiently create and manage ads, but others have encountered technical issues and express dissatisfaction with customer support.</p> <h3>Key Strengths</h3> <ul> <li>Efficient scaling and management of Facebook ads</li> <li>Ability to quickly create custom and lookalike audiences</li> <li>Automation features that save time</li> <li>Positive impact on ad performance and cost efficiency</li> </ul> <h3>Common Concerns</h3> <ul> <li>Frequent technical issues and application bugs</li> <li>Difficulties with Google Analytics integration, particularly with GA4</li> <li>Delayed and unhelpful customer support responses</li> <li>Problems with subscription and billing processes</li> </ul> <h3>Final Thoughts</h3> <p>"Scalify: Facebook & Google Ads" can be a powerful tool for merchants seeking to optimize their advertising efforts through automation and effective audience targeting. However, potential users should be cautious of possible technical glitches and customer service challenges. The app holds promise for improving advertising outcomes, provided these issues are addressed.</p>

View info

Reviews (93)

Overall rating

3.8

5

6
4
3
2

1
1

3

What Merchants Think

The overall feedback for "Scalify: Facebook & Google Ads" is mixed. Many merchants appreciate the app's ability to efficiently create and manage ads, but others have encountered technical issues and express dissatisfaction with customer support.

Key Strengths

Efficient scaling and management of Facebook ads
Ability to quickly create custom and lookalike audiences
Automation features that save time
Positive impact on ad performance and cost efficiency

Common Concerns

Frequent technical issues and application bugs
Difficulties with Google Analytics integration, particularly with GA4
Delayed and unhelpful customer support responses
Problems with subscription and billing processes

Final Thoughts

"Scalify: Facebook & Google Ads" can be a powerful tool for merchants seeking to optimize their advertising efforts through automation and effective audience targeting. However, potential users should be cautious of possible technical glitches and customer service challenges. The app holds promise for improving advertising outcomes, provided these issues are addressed.

Toolbox Widget CA

Nov 26, 2024 on Shopify

Just installed the app and so many 400 errors and breaks in the app. Can't even connect google analytics per their own help documentation. I contacted their chat support and the ai bot also froze and broke, lol

M'Foks

Jul 24, 2024 on Shopify

Poor Customer Support and Accidental Subscription Issue I recently started exploring the Scalify app and was initially impressed with its features during the trial period. However, things took a turn for the worse when the app was accidentally approved for a subscription while we were still in the trial phase. Despite reaching out to both Scalify support and Shopify support immediately, we received no response from Scalify for over 15 days. As a result, we were charged $49.00 USD (₹4,149.92) for the Basic Plan (2024-07-03 to 2024-08-02). We had hoped to resolve this issue swiftly and continue evaluating the app, but the lack of response and support has been highly disappointing. We request a refund for the subscription charge and urge Scalify to improve their customer service to better assist users facing similar issues. Until this matter is resolved, I cannot recommend this app to others

UD FABRIC - Your Style our Design

Nov 26, 2023 on Shopify

We installed this app but by mistake it got uninstalled immediately and after that it is not being installed again and the payment was also made on monthly basis, this is not right. When we install it again, the issue comes and then they get it installed at the end of the month so that they can take our payment again.