Savena is an AI customer support agent that connects to your Shopify store and resolves customer questions automatically, 24/7. It can check order status, process refunds and returns, edit orders, answer product questions, and create discount codes on behalf of your team. Savena works across live chat, email, and social media, helping you handle more support conversations without hiring additional staff.

• AI agent handles order status, refunds, returns, and cancellations
• Works across live chat, email, Instagram, and social media
• Searches your catalog to answer questions and recommend products
• Creates discount codes and draft orders to recover sales
• Available 24/7 with instant responses, no setup required