Reviews: Sales Shield: Store Protection

Customer reviews: Sales Shield: Store Protection

Reviews (33)

Overall rating

4.3

5

18
4

1
3
2

1
1

3

What Merchants Think

Overall, merchants using "Sales Shield: Store Protection" have a mixed perception of the app. Many appreciate its functionalities, especially in protecting their stores from unwanted surveillance and misuse of discounts. However, some users have reported technical issues and concerns about customer support responsiveness, affecting their overall experience with the app.

Key Strengths

Effective protection against product copying and data breaches.
Highly valued by dropshippers for maintaining data confidentiality.
Comprehensive functionality to safeguard discount codes and pricing rules.
Positive feedback on ease of use and affordable pricing relative to features offered.

Common Concerns

Occasional technical issues, such as app deactivation and website crashes.
Discrepancy in pricing – charges exceeding advertised costs.
Frustrations over inadequate customer support and lack of timely responses.
Issues with app ineffectiveness, resulting in unwanted sharing of store data.

Final Thoughts

"Sales Shield: Store Protection" offers essential features that many merchants find beneficial, particularly in the competitive world of dropshipping. Although the app generally performs well in safeguarding privacy and minimizing misuse, some technical flaws and customer service challenges prevent it from achieving universal acclaim.

Pathos Studio

Apr 16, 2025 on Shopify

I installed the app and noticed it was performing tasks on my website without my consent. It had blocked the ability for users to right click, and had even blocked keyboard shortcuts from being usable. I checked the settings page and these functions were clearly listed as 'disabled' and so this should not have been happening. I used the chat service for support, which claims to usually respond 'within an hour'. It has since been 48 hours and I have not received a response. When I uninstalled the app, my website returned to normal and I got an automated e-mail from the Founder Sergio. Here is a direct quote: "We're always working to improve our app, and your feedback is important to us. Please share your thoughts on why you uninstalled or if you felt any features were missing. We appreciate your input! Please feel free to reply to this email to share your thoughts." Unbelievably, this is sent from a 'noreply' e-mail address that rejects responses! I believed this app would be reliable and trustworthy based on the diamond 'Built for Shopify' label it has.

themoderngents.store

Feb 27, 2025 on Shopify

i uninstalled and canceled and Im still getting billed customer service is no help. Shopify is a giant scam of endless billing

Wisteria and Willow

Oct 25, 2023 on Shopify

My whole website crashed because of this app. I am assuming it is because it stops google from being able to craw your website. So google wouldn't let anyone on my website. 6.5 hours lost going through every app and theme trying to find the issue. Also have been charging me $8 USD a month and the advertised price is $4.99.