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Customer reviews: Sales Reps Commission Manager

Develop by SalesReps.io

Reviews (38)

Overall rating
3.7

What Merchants Think

The "Sales Reps Commission Manager" app receives overwhelmingly positive feedback from merchants who appreciate its practicality and comprehensive features. Many users express satisfaction with the app's simplicity and effectiveness, as well as its ability to meet various commission management needs. The customer service is frequently highlighted as a key strength, with support team members like Yury and Jonathan receiving particular praise for their responsiveness and assistance.

Key Strengths

  • Easy to use and setup, making it accessible for businesses of all sizes.
  • Comprehensive reporting features that facilitate the management of sales and commissions.
  • Highly responsive and effective customer support, making customization and troubleshooting straightforward.
  • Affordable pricing with a wide range of features to support omni-channel commission management.
  • Ability to motivate sales teams through trackable and transparent commission structures.

Common Concerns

  • Occasional issues with reports not updating correctly after deleting a sales representative.
  • Requests for additional features such as tiered commission structures to better separate different order types.

Final Thoughts

Overall, the "Sales Reps Commission Manager" app is highly regarded by its users for its robust feature set and exceptional customer support. It is seen as an essential tool for businesses needing efficient commission management solutions. While there are minor concerns, the app's strengths in user-friendliness and comprehensive support make it a recommended choice for merchants looking to streamline their commission processes.

The Shop at Equinox

Apr 04, 2023  on Shopify

We love the app and the reporting. It is overall great with providing the information needed in the reporting. We may have a unique situation where we may have a large number of employees completing sales at the same time, but the app is easy to use and helps manage the large amount of affiliate links/sales. Customer service is pretty responsive and is willing to work on resolutions to issues.

RockHill Designs

Feb 23, 2023  on Shopify

This app has worked very well for us. The support they offer is the best. Yury assisted me with all of my questions and provided quick service! I'm so appreciative.

Pineapple Clothing

Dec 26, 2022  on Shopify

We are using the app for a very long time. Never experienced any issues or had any difficulties. If we had questions support was always available and on time. HIGHLY RECOMMEND

Heavenleaf

Mar 01, 2021  on Shopify

(update 2021) For over 5 years of use, we are blown away at the simplicity yet effectiveness of this app, as we could not find a single app that can do what this does. NONE. This is the ONLY app that we have found that fully integrates an omni-channel commission manager for your sales associates, and you can have your associates use everything from discount codes, drop-down sales associate choosing at checkout, associate code entered by the customer, and so much more. Also, if you need custom coding done to truly make sure the app and all its features work on your website, the team and especially Yury have been absolutely AMAZING at adding any and all coding to our backend design. We are so grateful to have this app, could not have our sales team without it! (from 2018) So far I have been very pleased with the app. It has a TON of features for a very affordable price. Yury is great at customer service and promptly responds to any questions, and takes suggestions for app development. I also want to list my development suggestions here so the public may also gain good info, here is what I believe this app should also develop: -Multiple or tiered commission for the same associate (to help separate retail vs wholesale orders for same associate) Keep it up guys, thank you for finally having an affordable and all-in-one package interface for my business!

Bridge Coffee Co.

Sep 10, 2020  on Shopify

Easy to use, easy to setup. Allows a an account to have a manager and a rep which is very helpful. The reporting is helpful month over month.

Shopabaco

Sep 01, 2017  on Shopify

Great app and great customer support. A must for tracking commissions.

Bella Reina

Jul 20, 2015  on Shopify

We are using this app for our Brand Ambassadors and Jonathan is quick, efficient and modified our code with clear, concise instructions. I would recommend this app to any one. Plus with customer support like this...truly amazing. And did I mention...he was on vacation and responded in less than 24 hours!! That is service!!

TrustHealth

Oct 19, 2014  on Shopify

We’ve been using this app for a short while now and we’re already pretty impressed. It’s really easy and fun to use, and I’m excited every day to log in and see how our sales are performing. For $5 a month, it’s a no-brainer…Install this app today, you won’t regret it!!!!

Underground Euros

Oct 15, 2014  on Shopify

Really great app. Does exactly what it says, and helps me keep tabs on who is selling what in my company. Great support, too. Yuriy and Jon are always available to help answer my questions or discuss ideas I have for features.

The 3rd Piece

Oct 15, 2014  on Shopify

We were looking for a tool that could help us track our Sales Representatives and Brand Ambassadors for their sales referrals they help drive to our new ecommerce site. The Sales Representative & Commission app was just what we were looking for. Customers get to select who they worked with or how they found out about us and our reps get credit for sales they help drive. The reporting functionality will be great to help us manage our sales program and handle commisions. Very easy to setup, maintain and use.

KUTOA

Sep 03, 2014  on Shopify

We at KUTOA were one of the early beta testers of this app (you can see screenshots of our front-end on their site, actually!) and I have to say, it has completely exceeded our expectations. Smooth installation, simple to use, no nonsense… and of course, most importantly, it really motivates our sales rep. They have a bit of a friendly competition going, and are earning lots of commissions. Tracking and paying those commissions is simple, too. Way to go Lucid Path!

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