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Customer reviews: Salepify Free Gift BOGO Upsell

Develop by Tek Labs

Reviews (321)

Overall rating
4.9

What Merchants Think

"SP: Free Gift Buy X Get Y BOGO" is highly praised by merchants for its effectiveness and user-friendly interface. Many appreciate how it seamlessly integrates with various themes, enhancing sales strategies with features like progress bars and customizable rewards. The support team, particularly individuals like Jocelyn, has received frequent commendations for being responsive and extremely helpful.

Key Strengths

  • User-friendly interface that simplifies setup and navigation
  • Effective in streamlining discount and free gift promotions
  • Highly responsive and supportive customer service team
  • Comprehensive customization options, including features like progress bars
  • Free to use, offering valuable features typically found in paid apps

Common Concerns

  • Intermittent buggy behavior and compatibility issues with some themes
  • Initial setup can take some time to get accustomed to
  • Some performance issues such as page load speed after applying discounts
  • Lack of translations in some interface elements, though updates are expected

Final Thoughts

Overall, the "SP: Free Gift Buy X Get Y BOGO" app is widely praised for its robust functionality and exceptional customer support, often going above and beyond merchant expectations. While there are minor technical hiccups, the development team continually makes improvements to enhance performance and user experience. Highly recommended for businesses looking to implement effective sales promotions at no cost.

La Marchesa Ceramiche di Caltagirone

Oct 08, 2024  on Shopify

Easy to use and it works fine.

Meadowbank Pharmacy

Oct 07, 2024  on Shopify

I had a great experience using the SP: Free Gifts with Purchase app! The app is very user-friendly and the support team were exptremely efficient and responsive. I appreciate the clear and transparent way the app shows what needs to be done, without any hidden steps or confusion. Great service and experience!

Zilboo

Oct 06, 2024  on Shopify

very good customer service reactivity, i loved using their application which i still use. i recommend.

Diamant Rouge

Oct 04, 2024  on Shopify

super facile

WARGEAR

Oct 03, 2024  on Shopify

I want to thank Tuan from the support team for his prompt assistance. He helped me quickly and efficiently with my issue. Great customer service and a fantastic experience using the app!

My Pet's Place

Oct 02, 2024  on Shopify

PetLovers.hu

Oct 02, 2024  on Shopify

Very helpful, we found a solution to all my problems!

PWR Pro

Oct 02, 2024  on Shopify

Really professional the support. They take their time and don't let you go until the fixed it. Just wow. Glad to have them!

Roadmanners

Oct 01, 2024  on Shopify

VERY GOOD!

Savons Arthur

Oct 01, 2024  on Shopify

Bonne appli ! Quelques bugs, mais très vite corrigés par l'assistance.

Myko Kids

Sep 30, 2024  on Shopify

Great team providing support for issues. sorted things out quickly when we had trouble. look forward to more features being added and highly recommended.

Paula Callan Artistry

Sep 30, 2024  on Shopify

Efficient and helpful support!

Spoiro

Sep 26, 2024  on Shopify

Great app, and thank you Jocelyn for amazing support!

Lay-Z-Spa

Sep 26, 2024  on Shopify

We struggled to implement a specific set of rules, and reached out to their support team for assistance. Considering the time difference, their response was always very prompt and informative. I dealt with Jocelyn, who was very attentive and communicated seamlessly. Our issue was referred to their Dev team for additional support and resolved within 2 days. Friendly, attentive and efficient service from these guys with a simple to use app. Thanks again Jocelyn!

HOBI.LT 🇱🇹

Sep 25, 2024  on Shopify

Very prompt support. Works so far: https://hobi.lt

Arès Store

Sep 23, 2024  on Shopify

Support team has helped me very quick and solved my two problems in a few minutes. App works perfectly now. Thank you for your great work !

Aurore Boréale®

Sep 23, 2024  on Shopify

La meilleure application gratuite qui permet de combiner des cadeaux et des réductions, avec des options entièrement personnalisables.

Spark Imagine

Sep 19, 2024  on Shopify

This app is great! Customer service helped make everything work really well. Big thanks to Jocelyn. 5 stars

Hi-2 Cosmetics - Quality Skin Care since 1974

Sep 18, 2024  on Shopify

We have been using the app for some time now and it is truly a game changer for us. It works seamlessly with our theme and it has help to drive up sales. We have so far used the Free Gift feature and the Volume discount feature and we are very satisfied with the results. Needless to say that it offers more functionalities which we will gradually incorporate into our store, The support is excellent from all aspects, Jocelyn was quick to respond and solved some minor issues we had in no time. I would certainly recommend this app as one of the best investments you can make for your store.

Magna Grecia Gioielli

Sep 17, 2024  on Shopify

Salepify has definitely exceeded all expectations in terms of technical support! The entire process was extremely efficient and professional. I encountered a minor issue with the app, and after contacting support, I was immediately met with kindness and expertise. The technical team responded in no time, demonstrating a deep understanding of the product and providing clear and easy-to-follow solutions. What impressed me the most was their availability in following the entire process until the issue was fully resolved, never leaving me feeling unsupported. Even after solving my problem, they gave me useful tips to prevent similar situations in the future. It’s rare to find such attentive and prompt customer service! Salepify not only offers an excellent app but also ensures top-notch technical support. Highly recommended!

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