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Customer reviews: Salemate Post Purchase Upsell

Develop by Tek Labs

Reviews (11)

Overall rating
4.4

What Merchants Think

Merchants have largely positive feedback about "Salemate Post Purchase Upsell," appreciating its user-friendly interface and the capability to customize post-purchase offers. The app stands out for its excellent customer service and effective support channels, making it a valuable addition for post-purchase strategies.

Key Strengths

  • User-friendly interface and seamless integration into existing systems.
  • Ability to customize multiple post-purchase offers based on various criteria.
  • Efficient customer support, noted for quick and helpful responses.
  • Availability of comprehensive features without any cost, adding value over paid alternatives.

Common Concerns

  • Instances of delayed responses in customer service channels.

Final Thoughts

The "Salemate Post Purchase Upsell" app receives high praise for its robust features and ease of use, with customer support often highlighted as a key differentiator. Although there are occasional service delays, its overall reception is overwhelmingly positive, making it a recommended tool for enhancing post-purchase customer interactions.

The Farm

Jun 20, 2025  on Shopify

I was trying to use this for specific purchases in my store. I needed some help, and CS was extremely helpful in resolving the issues I was having.

Motive Athletics

Jun 16, 2025  on Shopify

They helped me with my question on the surveys very fast and politely!

HOLDCOM AUTO PARTS

Feb 02, 2025  on Shopify

Awesome app to add links after checkout to keep customers engaged

WHITE TURTLE BEAUTY

Jan 16, 2025  on Shopify

We wanted a simple post purchase app and this one delivers even more!. We can now customize multiple post purchase offers based on customer criteria (cart totals, item bought, country, etc) and also include more offers or message options on the Thank you page. Jocelyn and the team at Salemate were always available to quickly help with any issues we had during implementation. They would also follow up to make sure everything was working perfectly. Highly recommended app, simple to set up, comprehensive features, and superb customer service.

KalPay

Jan 09, 2025  on Shopify

I have had a great experience with the tool and the team as well! Definitely a great add-on for our website!

NuviaGlow

Jan 08, 2025  on Shopify

Jocelyn was super helpful! in 2 min she solved my problem and now I finally have some extra text that I wanted to add to my thank you page. So far works like a charm.

Jagstore.in

Jan 03, 2025  on Shopify

Very Useful App. It helped me to boost my sales. Thankyou Thuyen for your help.

KDbrace

Dec 30, 2024  on Shopify

I’m really impressed with this app! The interface is clear and user-friendly, and the entire process, including the checkout page and thank you page, is seamless. The customer service team is also very patient and helpful in answering my questions. And the best part? It’s all free – can you believe that? Highly recommend it!

Tea Sense - India

Dec 10, 2024  on Shopify

Easy to use and works like a charm. I had issues with getting the app setup properly, and Linh helped me set up the app as required. Excellent support. Much better than other paid apps for Post Purchase Upsell

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