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Customer reviews: Ryviu: Product Reviews App

Develop by Shopify

Reviews (448)

Overall rating
4.7

What Merchants Think

Overall, merchants have a positive view of "Ryviu: Product Reviews & QA." They find it to be an effective and user-friendly app for managing product reviews and questions. The app is praised for its ease of setup, affordability, and its ability to integrate seamlessly with Shopify and other platforms. Many users highlight the exceptional customer support that aids in setup and solves issues promptly, which enhances their overall experience.

Key Strengths

  • Excellent customer support and assistance, often mentioned by name such as Yen, Chloe, and Selina.
  • Ease of setup and user-friendly interface.
  • Effective integration with Shopify and other e-commerce platforms.
  • Ability to import reviews from platforms like Etsy and Amazon.
  • Value for money, especially with the basic and free plans offering robust features.
  • Customization capabilities for displaying reviews.

Common Concerns

  • Occasional issues with review widgets not being compatible with certain plans.
  • Reported bugs and technical issues that can disrupt service, such as problems with email automation.
  • Concerns about features being advertised but only available on higher-tier plans.
  • Slow or unhelpful response from customer support in some cases.
  • Difficulty managing reviews from specific geographic sources.

Final Thoughts

"Ryviu: Product Reviews & QA" is generally well-received by merchants looking for a competent and affordable review management tool. It stands out due to its strong customer support and ability to integrate with multiple platforms. However, some users face challenges related to technical issues and plan limitations. Overall, it is recommended for businesses, especially those starting or using Shopify, who need a reliable review system to enhance customer trust and engagement.

Shopya.in

Sep 08, 2024  on Shopify

Always satisfied with Ryviu’s excellent support, service, and top-notch products. Highly recommend!

MOWTE

Sep 08, 2024  on Shopify

Their team is very professional, very nice, and very patient. The APP is also super awesome and is the most cost-effective review APP.

KINDEEP

Sep 04, 2024  on Shopify

The plugin is very cost-effective, the service attitude is very good, and it can solve problems encountered during the operation process in a timely manner. I am very satisfied and will continue to use it. If needed, I will upgrade to a more advanced plan!

Pablo Raez

Sep 03, 2024  on Shopify

recomendo

KS REID BOOKS

Aug 27, 2024  on Shopify

I'm working on selling my books on Shopify, but really wanted to import the reviews I had accumulated on Amazon onto my Shopify site. This app was able to do that. It only imports written reviews, not all of the star ratings, but even having some social proof on my store is invaluable. I was having trouble at first and hit the chat button. Selina responded right away and fixed it quickly. She saved me hours of frustration. I highly recommend this app if you have Amazon reviews you want to bring over to your store.

OMAR

Aug 26, 2024  on Shopify

Firstly the integration was smooth and easy, i had a few amendments which i needed and the customer service team was extremely helpful and patient. I would definitely recommend using this app for your online store!

Gaslandchef

Aug 21, 2024  on Shopify

Definitely 5 stars, help you input Google Rich Snippet code, answer the questions and figure it out quickly.

Ma'Bella

Aug 19, 2024  on Shopify

great support!

ORLO Audio

Aug 19, 2024  on Shopify

I'm extremely pleased with Ryviu. It’s been incredibly helpful, making review management seamless and efficient. This tool has significantly improved my feedback process.

Qualitas Express

Aug 18, 2024  on Shopify

neromex

Aug 18, 2024  on Shopify

Great app and great Customer service!

Suki-Mart

Aug 18, 2024  on Shopify

very helpful

RoséGlo

Aug 15, 2024  on Shopify

My favorite reviews app by far! Mai is also so helpful and patient and helped me customize my app. Thank you so much :)

PrintEaseStore

Aug 12, 2024  on Shopify

The Ryviu: Product Reviews & QA app is perfect for adding reviews and Q&A to your website. It's easy to use and has significantly increased customer trust. A special thanks to the support team, especially Selin. She quickly and professionally resolved all my issues. I highly recommend Ryviu to everyone!

BE1U

Aug 07, 2024  on Shopify

Great app with great customer service

Modern Essentials Australia

Aug 07, 2024  on Shopify

Answered super quick and were able to see the issue straight away and offer a fix, my own IT couldn't do that! And they followed up after it was fixed. Very helpful Thanks Dan and Chloe!

MAGiC jOHN

Aug 06, 2024  on Shopify

very good.Dan was great,too.

My Store

Aug 05, 2024  on Shopify

I just started learning Shopify and this was my first attempt at working at Ryviu. In general, Shopify itself is quite understandable for a person who sees it for the first time. Although there are difficulties))) but this is due to insufficient experience. So far I’m very interested and enjoying it. Selina, the support girl very quickly helped me resolve the issue. For which I thank her very much.

Shop DJTrump

Jul 31, 2024  on Shopify

The best, hands down customer support is off the charts! I'd never use any other review app, thank you so much!!!

Jack's Motorcycle

Jul 31, 2024  on Shopify

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