Reviews: Ryviu: Product Reviews & QA

Customer reviews: Ryviu: Product Reviews & QA

Reviews (1,524)

Overall rating

4.8

5

161
4

12
3

1
2

2
1

9

What Merchants Think

Overall, merchants have a positive view of "Ryviu: Product Reviews & QA." They find it to be an effective and user-friendly app for managing product reviews and questions. The app is praised for its ease of setup, affordability, and its ability to integrate seamlessly with Shopify and other platforms. Many users highlight the exceptional customer support that aids in setup and solves issues promptly, which enhances their overall experience.

Key Strengths

Excellent customer support and assistance, often mentioned by name such as Yen, Chloe, and Selina.
Ease of setup and user-friendly interface.
Effective integration with Shopify and other e-commerce platforms.
Ability to import reviews from platforms like Etsy and Amazon.
Value for money, especially with the basic and free plans offering robust features.
Customization capabilities for displaying reviews.

Common Concerns

Occasional issues with review widgets not being compatible with certain plans.
Reported bugs and technical issues that can disrupt service, such as problems with email automation.
Concerns about features being advertised but only available on higher-tier plans.
Slow or unhelpful response from customer support in some cases.
Difficulty managing reviews from specific geographic sources.

Final Thoughts

"Ryviu: Product Reviews & QA" is generally well-received by merchants looking for a competent and affordable review management tool. It stands out due to its strong customer support and ability to integrate with multiple platforms. However, some users face challenges related to technical issues and plan limitations. Overall, it is recommended for businesses, especially those starting or using Shopify, who need a reliable review system to enhance customer trust and engagement.

Effi Home

Jul 17, 2024 on Shopify

Selina the helpful support agent from Ryviu was extremely attentive & solved my issue for me within minutes. Very pleased with this platform & it service :)

Atento Store

Jul 16, 2024 on Shopify

Ozzy Essentials

Jul 16, 2024 on Shopify

Great and fast support

Imercado

Jul 15, 2024 on Shopify

Vou começar a testar o app agora, voltarei mais tarde para dar minha avaliação. Mas, queria deixar aqui registrado que o suporte é muito ágil e prestativo. O serviço foi muito eficiente. Queria agradecer também ao técnico de suporte Yen. Foi muito paciente e prestativo comigo.

Goods Drop

Jul 14, 2024 on Shopify

Best Customer Support & It's a great experience for me. Thank you so much Selina

Starblissshop

Jul 11, 2024 on Shopify

good app and good customer service

Discover Bargains

Jul 11, 2024 on Shopify

great service super quick and helpful

Toy Time

Jul 10, 2024 on Shopify

very helpful

Atoria's Family Bakery

Jul 10, 2024 on Shopify

Excellent customer service!

Bloom Floret

Jul 08, 2024 on Shopify

The app function is great! Customer service is super fast and helpful.

Deerdance

Jul 07, 2024 on Shopify

abosuletly the best, they helped me solve all my issues, wonderful team, highy recommended!

Compra Confirmada

Jul 02, 2024 on Shopify

Best review platform, excellent support. I recommend it to all my friends.

JISULIFE

Jul 02, 2024 on Shopify

very nice and great support.

Hotmamas shop

Jul 01, 2024 on Shopify

Chloe is an amazing support and helped me to solve my issue extremely quick!

Kitchen tools

Jun 26, 2024 on Shopify

Best product for my home maker Very useful and easy to care products.

Oil Painting Tour

Jun 26, 2024 on Shopify

nice.Professional, well served, patient

theKiss Lingerie

Jun 26, 2024 on Shopify

Yen helped me a lot, I had a lot of questions and I also recorded a video explanation. She watched everything and gave me all the information I needed. I recommend!

Condado Store

Jun 25, 2024 on Shopify

Selina is a great attendant! She did solve my problems in a few seconds.

selfieplanner

Jun 24, 2024 on Shopify

good using

Veyr Organics

Jun 24, 2024 on Shopify