<h3>What Merchants Think</h3> <p>Merchants have mixed opinions on "Rush - Order Tracking &amp; EDD." While some praise its user-friendly interface and effective integration with Shopify for seamless tracking, others have noted significant issues. Many users express deep concerns over the app's functionality, particularly after changes in ownership, with reports of unreliable tracking and poor customer support. Overall, satisfaction appears divided, with some expressing frustration and disappointment.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface</li> <li>Seamless integration with Shopify</li> <li>Personalized tracking pages</li> <li>Real-time tracking updates</li> <li>Responsive customer service (as per positive reviews)</li> </ul> <h3>Common Concerns</h3> <ul> <li>Unreliable tracking information</li> <li>Poor customer support after the acquisition</li> <li>Billing issues, such as charges for non-functional orders</li> <li>Frequent glitches and operational issues</li> <li>Dissatisfaction with recent ownership changes and resulting service degradation</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Rush - Order Tracking &amp; EDD" has potential benefits for enhancing the post-purchase experience on Shopify stores. However, recent customer feedback highlights significant issues related to functionality and support, particularly after changes in management. Potential users may need to weigh these factors carefully when considering this app, especially in light of more consistent negative experiences shared by some merchants.</p>