Here is my final review. Orders will get RTO despite your communication with your customers. Customer story and their story are different. The reason is that the delivery agent often tells customer the package may be a scam and not to accept. This happens because the merchant(Roposo known as shipstreak on courier panel) frequently ships wrong/damage unit. This is the fault of the suppliers on Roposo. And for every order that gets RTO or returned after delivery, we the dropshippers are responsible for paying the fees even if it was never our fault in the first place. Something which could have 20-30% profit margin drops to breakeven or loss due to their reputation with couriers. You can get response to generic questions but never get a resolution for a problem. And the Dedicated account Manager? Didn't even reply messages despite several complains. After seeing this review, they will ask me to email [email protected] but any problem never gets resolved. Please fix your suppliers and your support team. I had also requested for a change of my Account Manager. He still is ghosting and not helping anything. A service with great potential but poorly executed.

Sorry but you're a complete fool if you're wasting your precious time & energy for even trying to do drop shipping with Fraud Roposo. Its our assurance you'll start questioning your life or would go into depression if you start your dropshipping business with these guys as they just need some orders from every small dropshipper & do fraud with every single one of them. These people are the only reason we switched to an inventory model, thanks to them for this and for our brand's success. We've been dealing with these guys for past 1.5 years now & speak with experience. REQUEST YOU TO STAY AWAY for your sanity.

Good for testing products but support is where it falls apart. Good luck if you face any issue. I appreciate the support team in email but the lack of cooperation from the Account Manager kills it all. Since the beginning, I have never had any proper response from the account manager. Seen messages on WhatsApp but no response. Recently 1 of my order(6678484672) got cancelled by clout agent. The order was confirmed by the customer via call + it is marked low risk by Shiprocket system(which is very accurate). I requested via email to reinitiate the order where I was told to contact the account manager which I did. Unfortunately, my messages were read but no response. So, I placed a new same order(7367492653) For the 2nd time and it got cancelled again by the clout agent despite my previous query. I showed my frustration via email and lack of assistance from the account manager. This time I got a call from the account manager(he was probably informed by the email team). Turns out he only kept the messages seen and never read them. I had to explain everything again. He told me to place the same order again so that it can be processed and so I placed the same order(6322081547) for the 3rd time and shared him the order ID. Account manager told me he would give me another call and never did. I texted but as usual no response. Then, guess what! The 3rd order got cancelled again. I have also informed via email as well as the Account Manager to not cancel my orders even if order value is high(normally 1500-1700 as customers purchase multiple units) because it has gone through shiprocket risk verification plus call confirmation. I recently installed this systems and I believe RTO% will drop drastically. Morever, we dropshippers are the ones paying RTO & RVP fees! I request a resolution and a change of my account manager. I don't wish to be rude, but the current account manager seems genuinely slow. My FB ad campaign is also messed up due to the order recreations :( Please hire a better team. I have only started but I can already foresee a lot of issues with such support.

Fraud app. tl:dr -- 1) Delivery guy himself asks to cancel, 2) They marked the RTO even when order is delivered. Both cases you lose money Do not fall for this scam. You will end up wasting money Support is trash and so are the suppliers.

Fraud app. tl:dr -- 1) Delivery guy himself asks to cancel, 2) They marked the RTO even when order is delivered. Both cases you lose money Not sure how 217 people have got to give it a 5 star rating. My experience with ROPOSO: Plus points: 1) Ease of use to install and add product with whatever margin you want, you just need to do small edits in product page Rest of the points: But business model is not only this, 2) Products are costly, more than what even Amazon/ Flipkart are selling for When I just started with them, I got two of my relatives to order from my store. 3) For first order, the delivery agent himself asked to cancel the order, giving random reason such as suggesting there is a possibility that the package may have stone in it. 4) For second order, We received the order, and I am using the product.. and guess what.. it is marked as 'RTO' in their system. So essentially, for this order I have paid the margin and now the rto charges also to ROPOSO. After following up for more than 15days, they asked to send the picture of invoice, which I dont have now.. Why the burden of proof is to a Marketer, if there is an RTO, the order should be with them, right? This is when I have the product, consider how much money you are going to spend on marketing for them, to just cheat you and your customer. If this is not scam, what is? There are lot of paid influencer who are pushing ROPOSO services suggesting if you will scale, you will be able to breakeven and then make profit even if RTO is 60%, but its a futile exercise.. cause you have to also keep on finding winning products every 15days/ a month, and then put most of your energy you are just supporting an unethical business.

Roposo is not what it was anymore, I have been working with roposo from last 3 years, it was nice few years back but now they have zero support, the supplier sends wrong product all the time and they dont pickup the parcels for return delivery, placed multiple test orders to check and they sent the wrong product, they use there own packaging which clearly mentions "roposo" whats the point of dropshipping then. They Mark delivered orders as RTO and dont solve it for months. Roposo really need to make a better strategy and get back there dropshippers. Hope to see Roposo do better in future till then i dont recomment it.

Not started yet but just exploring! On analysis of product prices at random, Prices offered as reseller are too high! Same products directly available to customers in Amazon with price much lower than what Roposo is offering as cost price which means the selling price will be much higher! Why would a custome buy it?

I had a really really terrible experience with this dropshipping company. Out of 30 orders, only 4 were delivered. Customer service is really poor and told me this is normal for them. Most of their positive reviews are fake. After spending on Google Ads, I incurred heavy losses due to their high RTO rate. Avoid these fraudsters at all costs. Hope i can give you 0 stars. Please Stay away from this .

Absolute worst!! Dont use this they just scam you They dont reply on chat nor they answer calls. They will just keep on stalling you and never pay you

none of trendy products.

I have been using the services since 1 month but I have recieved one of the worst services from them. the things I have experienced in one month of use is- 1- They promote RTO of products, their delivery partners (Ekart) ask customers to Cancel the order saying that products are not good. other delivery partner(Delhivery), puts false reason on Failed delivery products, I experienced this while making a test order to myself to check all the working, and found this. Suppose what has happened to the real customer. 2- Customer Service is worst, the account manager do not seriously take up the issue mentioned to him. 3- Product costs are high comparing to other vendors.

I have contacted the founders of Roposo as well, but it seems like they do not care about the POST-SALE service pain points Worst clout service provider. I have been with Roposo for almost 5 months now and I can guarantee you their customer service is hopeless because of the following reasons: 1) They say they deliver only Quality checked products to customers. But the truth is there are instances of items delivered to customer which damaged or returned by other customers. 2) For their delivery errors, they punish drop shippers for missing or damaged from their end by charging RTO and RVP. 3) They do not have exchange process for damaged products, so at the end of the day a drop-shipper suffers from loss of customer ad revenue. 4) Last but not the least their Key Account Managers are not at all helpful as they either shy away from responding.

I have been using RopsoClout for the past few months, but recently, the customer service has become extremely disappointing. The responses I receive feel robotic and lack genuine support. I encountered an issue with three separate orders, each placed by different customers, which were fulfilled by Ropso. To my customers' surprise, the items they received were completely different from what they had ordered. When I contacted customer support, I was told to mark the orders as returns, and that I would be charged RVP fees as per company policy. Naturally, I was upset and escalated the issue, only to be directed to speak with a senior representative. Despite my ongoing efforts to resolve this, Ropso seems completely disinterested and has turned a blind eye to the problem. I am genuinely concerned that there might be something more troubling going on, and I fear that this could be a scam.

Time & money waste

Worst clout service provider. I have been with Roposo for almost 3 months now and I can gurantee you their customer service is hopeless because of the following reasons: 1) They always say the concern is escalated but it will never be resolved 2) For their delivery errors, they punish dropshippers for missing products which go missing from their end 3) They also do wrong deliveries to customers and the customer is never able to reach the customer care number mentioned on their packaging slip. I will be moving to a new Clout service next month. Enough is Enough

worst service.. Some of my client got broken product.

very expensive pricing

ALERT!! NEW DROPSHIPPERS. Kindly avoid using Roposo Clout. They are the worst in providing help and support for any issue. My customers ordered from my store for their products and there was a technical error for which I have contacted support via call, online chat, email and even through Shopify Support backend Team!!! They are unable to resolve the technical issue for their own site!! It has been 5 DAYS since my customer placed an order for which they have paid already and that order has not even yet confirmed on roposo. I have been continuously asking for support and every time they have same answer that they will look into it and get back after another 24 hrs. I am unable to get order sync and no timely fulfilments. This is the level of service they are providing. I would request Shopify as well to look into this and remove the app from their platform as it is a havoc from their end to be not able to solve the tech issue for the site that they have developed themselves!