What Merchants Think

Overall, merchants have a mixed reception of the "Robo Product Importer" app. Many users appreciated the app's ability to save time and simplify the product import process from multiple platforms. However, there are notable concerns regarding technical glitches, particularly with server errors and limitations on importing all product details accurately. The customer service team received praise for its responsiveness and support in addressing user issues.

Key Strengths

• Time-saving solution for importing products from various platforms.
• Effective importation of product images and titles, especially useful for bulk uploads.
• Responsive and supportive customer service team.
• Ease of use for merchants with straightforward import needs.

Common Concerns

• Frequent server errors (error 500) hindering app functionality.
• Inaccurate import of product details, particularly SKUs, variants, and descriptions.
• Limited support for importing all product images and variants.
• Concerns over security and support process requiring computer access.
• App instability after a few product imports, causing interruptions.

Final Thoughts

In summary, "Robo Product Importer" offers potential value for merchants seeking to streamline the product import process, especially from platforms like Amazon and Noon. The app's efficiency in specific scenarios is appreciated, but technical and functional issues limit its reliability and user confidence. Continued improvements and updates could enhance its effectiveness and broaden appeal among merchants.