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Customer reviews: TYDAL Reviews | Subscriptions

Develop by TYDAL

Rivo Reviews is a Shopify app designed to help merchants collect and showcase customer reviews, enhancing trust and sales. This review covers its features, pricing, and user experiences to help you decide if it’s the right fit for your store.

Reviews (2,507)

Overall rating
4.9

What Merchants Think

The overall feedback from merchants using the "TYDAL Product Reviews App" is overwhelmingly positive. The app is praised for its simplicity, user-friendly interface, and robust features that seamlessly integrate with Shopify, helping merchants effectively gather and manage product reviews. Users express high satisfaction with the cost-effectiveness of the app, highlighting its many free features. The customer service, particularly from team members like Jamie, Sam, and Adrian, is frequently commended for their promptness, friendliness, and willingness to go beyond standard support.

Key Strengths

  • Exceptional customer service with prompt, friendly, and detailed assistance from staff.
  • Ease of setup and use, particularly for beginners.
  • Cost-effectiveness with many features available for free.
  • Extensive customization options that blend well with existing store themes.
  • Effective features like automated review requests, review moderation, and photo reviews.
  • Seamless integration with Shopify, enhancing customer trust and conversion rates.

Common Concerns

  • Some users mentioned the lack of ability to send review emails to orders placed before app installation.
  • There is an expressed desire for additional enhancements, indicating that while current features are strong, merchants are eager for continuous improvement.

Final Thoughts

Overall, the "TYDAL Product Reviews App" is well-received among merchants, particularly for its user-friendly approach and excellent customer support. While there are minor areas for improvement, the app continues to meet the needs of many users, providing a reliable platform for collecting and leveraging customer feedback. The strong backing of an attentive support team adds to its appeal, making it a recommended choice for both new and established store owners seeking a comprehensive review solution.

rostreetwear

Aug 05, 2024  on Shopify

Really good, totally recommend it!

ChillAbChisel

Aug 05, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Amazing Support from Adrian - Tydal Exceeded My Expectations! I recently started using Tydal for my Shopify store and I couldn't be more impressed. Adrian from the support team was incredibly helpful and went above and beyond my expectations. Not only did he assist me with everything related to Tydal, but he also guided me on how to make some essential changes in my store outside of the app's scope. His expertise and willingness to help truly made a difference, and I am thrilled with the improvements in my store. I highly recommend Tydal to anyone using Shopify or similar platforms for their business. The customer support alone makes it worth it, and the app's features are fantastic! Thank you, Adrian, and the entire Tydal team!

ComoEnCasaLila

Aug 05, 2024  on Shopify

Excellent customer service, fast and efficient! Shoutout to Sam who assisted me on my order

The Monkey Bliss

Aug 05, 2024  on Shopify

Great app! best support!

Studio Bagechaa

Aug 05, 2024  on Shopify

Ambie

Aug 05, 2024  on Shopify

ایمبی وائرلیس اسپورٹ ایئربڈز واقعی لاجواب ہیں۔ ان کی آواز کی کوالٹی اور بلوٹوتھ رینج بہت اچھی ہے

Champion Graphics

Aug 05, 2024  on Shopify

SLY CUSTOM APPAREL L.L.C.

Aug 05, 2024  on Shopify

Horror Cinema Coffee

Aug 04, 2024  on Shopify

Jamie was beyond spectacular with the customer service and is definitely one I'd talk to over and over again for any help needed! Great work TYDAL!

Bobby Beans Coffee

Aug 04, 2024  on Shopify

This group is fantastic ! Really nice app and it works great !

YULUBAGS

Aug 04, 2024  on Shopify

Fast customer support, highly recommended app.

GobiPet

Aug 04, 2024  on Shopify

Thank you for the good support. Sam was help me very good and explain pretty good how to insert everything and manage the application inside the store. I m very grateful to got some good support like this.

Kanaba Home

Aug 04, 2024  on Shopify

TYDAL provided excellent service and outstanding customer care. Samer was supportive and ensured all my needs were met. I’m very happy with my experience and will definitely return. Thank you, TYDAL!

Mamiitopicc

Aug 04, 2024  on Shopify

Trendo Store

Aug 04, 2024  on Shopify

amazing customer support

Accessoryloop

Aug 03, 2024  on Shopify

support was amazing

Qlick

Aug 03, 2024  on Shopify

Amazing

Belavere

Jul 31, 2024  on Shopify

"Outstanding customer support; prompt, helpful, and always resolves our issues efficiently!"

Zooglows

Jul 31, 2024  on Shopify

Customer support is amazing definitely would recommend try it your self

YeloDeer

Jul 31, 2024  on Shopify

Great! you can customize a lot of interfaces. Colors can be adjusted for my website, and customer service reply quickly, recommended!

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