Taranker.Com Logo
TYDAL Reviews | Subscriptions logo

Customer reviews: TYDAL Reviews | Subscriptions

Develop by TYDAL

Rivo Reviews is a Shopify app designed to help merchants collect and showcase customer reviews, enhancing trust and sales. This review covers its features, pricing, and user experiences to help you decide if it’s the right fit for your store.

Reviews (2,507)

Overall rating
4.9

What Merchants Think

The overall feedback from merchants using the "TYDAL Product Reviews App" is overwhelmingly positive. The app is praised for its simplicity, user-friendly interface, and robust features that seamlessly integrate with Shopify, helping merchants effectively gather and manage product reviews. Users express high satisfaction with the cost-effectiveness of the app, highlighting its many free features. The customer service, particularly from team members like Jamie, Sam, and Adrian, is frequently commended for their promptness, friendliness, and willingness to go beyond standard support.

Key Strengths

  • Exceptional customer service with prompt, friendly, and detailed assistance from staff.
  • Ease of setup and use, particularly for beginners.
  • Cost-effectiveness with many features available for free.
  • Extensive customization options that blend well with existing store themes.
  • Effective features like automated review requests, review moderation, and photo reviews.
  • Seamless integration with Shopify, enhancing customer trust and conversion rates.

Common Concerns

  • Some users mentioned the lack of ability to send review emails to orders placed before app installation.
  • There is an expressed desire for additional enhancements, indicating that while current features are strong, merchants are eager for continuous improvement.

Final Thoughts

Overall, the "TYDAL Product Reviews App" is well-received among merchants, particularly for its user-friendly approach and excellent customer support. While there are minor areas for improvement, the app continues to meet the needs of many users, providing a reliable platform for collecting and leveraging customer feedback. The strong backing of an attentive support team adds to its appeal, making it a recommended choice for both new and established store owners seeking a comprehensive review solution.

Gamma Gem

Aug 17, 2024  on Shopify

The support was great to the point of going above and beyond. Adrian was very kind and quick, deserving of a raise!

LadieLux

Aug 17, 2024  on Shopify

Adrian was very friendly and gave me al the support I needed. I'm impressed by the look and feel of the app and it's totally FREE to use!

SouqThobes

Aug 17, 2024  on Shopify

Literally Couldn't Fault it

Anastasia’s Bakehouse

Aug 17, 2024  on Shopify

Sam was incredibly friendly and helpful with all of the questions I had. The app itself is very straight forward and just what I need for my small business

The Scented Scout

Aug 17, 2024  on Shopify

For a free app, this is one of the best app for reviews. Very easy to use. Also their support(Sam) that I've talked to so far was very helpful in answering all my questions.

THERUZI

Aug 17, 2024  on Shopify

My experience was absolutely wonderful! I talked to Sam at Tydal. Everything was done quickly and efficiently, and I really appreciated the professionalism.

SHARKS CLOTHING

Aug 17, 2024  on Shopify

i mean for real sam is the best he really teached me something to do on shopify without asking thank you so much sam

Soeur Body and Candle

Aug 17, 2024  on Shopify

It works great, it's free, and Sam was so nice and helpful :)

Vivi Leigh London

Aug 17, 2024  on Shopify

Support function is fast and very helpful! Thank you Sam! The app is easy to use.

Usoapia

Aug 17, 2024  on Shopify

I highly recommend using Tydal, not only is it great but the customer service is fantastic, I was helped by Adrian who went above and beyond to help me.

ALTER EGO

Aug 17, 2024  on Shopify

Veloci ed efficienti!

Prayer Journals For

Aug 16, 2024  on Shopify

Spoke with Sam and he helped me with my query and extra stuff too. Amazing service! Thanks again

LoveBracelets

Aug 16, 2024  on Shopify

Great App! Awesome and absolutely friendly Staff. Had a chat with a super nice support called Adrian. Would recommend! 10/10

Urrykid Retail

Aug 16, 2024  on Shopify

TYDAL's customer service will patiently teach you how to use their plug-ins. At the same time, I think they will enthusiastically provide some very helpful tips. I like them very much!

999Tee

Aug 16, 2024  on Shopify

Rescue Pup Coffee Co.

Aug 15, 2024  on Shopify

Super supportive staff!!

My Store

Aug 15, 2024  on Shopify

Super straight forward to use, Jamie was super helpful

C & C FRESH PRODUCE

Aug 15, 2024  on Shopify

Great customer support. Thanks Adrian.

BeeFit Beekeeping

Aug 15, 2024  on Shopify

GREAT help! Thanks!

النجم الساطع

Aug 15, 2024  on Shopify

great service , fast and active customer care replying

Scroll to Top