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Customer reviews: TYDAL Reviews | Subscriptions

Develop by TYDAL

Rivo Reviews is a Shopify app designed to help merchants collect and showcase customer reviews, enhancing trust and sales. This review covers its features, pricing, and user experiences to help you decide if it’s the right fit for your store.

Reviews (2,507)

Overall rating
4.9

What Merchants Think

The overall feedback from merchants using the "TYDAL Product Reviews App" is overwhelmingly positive. The app is praised for its simplicity, user-friendly interface, and robust features that seamlessly integrate with Shopify, helping merchants effectively gather and manage product reviews. Users express high satisfaction with the cost-effectiveness of the app, highlighting its many free features. The customer service, particularly from team members like Jamie, Sam, and Adrian, is frequently commended for their promptness, friendliness, and willingness to go beyond standard support.

Key Strengths

  • Exceptional customer service with prompt, friendly, and detailed assistance from staff.
  • Ease of setup and use, particularly for beginners.
  • Cost-effectiveness with many features available for free.
  • Extensive customization options that blend well with existing store themes.
  • Effective features like automated review requests, review moderation, and photo reviews.
  • Seamless integration with Shopify, enhancing customer trust and conversion rates.

Common Concerns

  • Some users mentioned the lack of ability to send review emails to orders placed before app installation.
  • There is an expressed desire for additional enhancements, indicating that while current features are strong, merchants are eager for continuous improvement.

Final Thoughts

Overall, the "TYDAL Product Reviews App" is well-received among merchants, particularly for its user-friendly approach and excellent customer support. While there are minor areas for improvement, the app continues to meet the needs of many users, providing a reliable platform for collecting and leveraging customer feedback. The strong backing of an attentive support team adds to its appeal, making it a recommended choice for both new and established store owners seeking a comprehensive review solution.

Dil Awaiz Store

Aug 20, 2024  on Shopify

I recently integrated the TYDAL Reviews App into my store, and I couldn't be happier with the results! The setup process was seamless, and the app's intuitive interface makes managing customer reviews a breeze. I particularly appreciate the customizable review request emails and the detailed analytics that help me understand customer feedback better. The customer support team has been fantastic, always ready to assist with any questions or concerns. TYDAL Reviews has truly enhanced my store’s credibility and engagement. Highly recommended for anyone looking to streamline their review management and boost their store’s reputation!

dealzkart

Aug 20, 2024  on Shopify

This review app is fantastic and incredibly easy to use. What truly stood out was the exceptional customer service. Two customer care executives provided amazing and excellent support. The first executive, in particular, spent a lot of time helping me and ensured all my issues were resolved. Their assistance was invaluable. Highly recommend this app!

The Woof Avenue Store

Aug 20, 2024  on Shopify

Salam Cases

Aug 19, 2024  on Shopify

5 stars cause this app is life saver for me. I struggle with technical stuff and installing but they have such a great team that helped me navigate through and now I have 1. A review app on my website and 2. A smile on my face Thank you Jamie

WareHub

Aug 19, 2024  on Shopify

Functional

KOUDA

Aug 19, 2024  on Shopify

Sam has been extremely helpful in helping us navigate the app and making sure everything is working as needed. Thank you!

Buy Center

Aug 19, 2024  on Shopify

Using the TYDAL Product Reviews App has been an absolute game-changer for our Shopify store. From the seamless integration to the user-friendly interface, every aspect of this app has exceeded our expectations. Collecting and showcasing customer reviews has never been easier, and it has significantly boosted our sales by building trust with potential buyers. What sets TYDAL apart is its customization options. We can tailor the review display to match our store's aesthetic perfectly, ensuring that the reviews enhance our brand's image. The automated review request feature is a lifesaver, allowing us to gather feedback effortlessly without manual follow-ups. The support team is also top-notch! They were incredibly responsive and helped us with any questions we had during setup. If you're looking to increase conversions and strengthen your store's credibility, the TYDAL Product Reviews App is a must-have. Highly recommended!

Pushing Limits

Aug 19, 2024  on Shopify

Adrian helped me a lot!

TitanX

Aug 19, 2024  on Shopify

Customer service was excellent the guy helped with all his heart<3<3

Pocfrie

Aug 19, 2024  on Shopify

Great and helpful for me.

vaagu

Aug 19, 2024  on Shopify

too much supportive

Baby Guide

Aug 19, 2024  on Shopify

Great chat support! Thanks Adrian. I'm still working on the set-up of my webshop, but I notice that the Tydal team is willing to help if necessary.

Flubbles

Aug 19, 2024  on Shopify

App is Total Awesome and Amazing and what more Awesome is Customer Service , I really like the app and service

PINNIP

Aug 19, 2024  on Shopify

Simple, free, easy to use

Monarch Supplements, LLC

Aug 18, 2024  on Shopify

Easy setup and great customer service.

Blub Club

Aug 18, 2024  on Shopify

Super helpful staff, easy to setup with flexibility in UI displays and text

Designs By Scamper

Aug 17, 2024  on Shopify

Adrian was very quick to help and get our store all set up so we could start using the app. As a small business it can get pretty pricey to add apps for everything you need on your site. Having a quality app with great customer service for free is definitely appreciated!

Bakajon

Aug 17, 2024  on Shopify

Best free app for review, hands down! Top customer service too! Thank you guys so much!

Arabian Souq

Aug 17, 2024  on Shopify

Nice support team

NKN Cosmetics

Aug 17, 2024  on Shopify

best app

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