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Customer reviews: TYDAL Reviews | Subscriptions

Develop by TYDAL

Rivo Reviews is a Shopify app designed to help merchants collect and showcase customer reviews, enhancing trust and sales. This review covers its features, pricing, and user experiences to help you decide if it’s the right fit for your store.

Reviews (2,507)

Overall rating
4.9

What Merchants Think

The overall feedback from merchants using the "TYDAL Product Reviews App" is overwhelmingly positive. The app is praised for its simplicity, user-friendly interface, and robust features that seamlessly integrate with Shopify, helping merchants effectively gather and manage product reviews. Users express high satisfaction with the cost-effectiveness of the app, highlighting its many free features. The customer service, particularly from team members like Jamie, Sam, and Adrian, is frequently commended for their promptness, friendliness, and willingness to go beyond standard support.

Key Strengths

  • Exceptional customer service with prompt, friendly, and detailed assistance from staff.
  • Ease of setup and use, particularly for beginners.
  • Cost-effectiveness with many features available for free.
  • Extensive customization options that blend well with existing store themes.
  • Effective features like automated review requests, review moderation, and photo reviews.
  • Seamless integration with Shopify, enhancing customer trust and conversion rates.

Common Concerns

  • Some users mentioned the lack of ability to send review emails to orders placed before app installation.
  • There is an expressed desire for additional enhancements, indicating that while current features are strong, merchants are eager for continuous improvement.

Final Thoughts

Overall, the "TYDAL Product Reviews App" is well-received among merchants, particularly for its user-friendly approach and excellent customer support. While there are minor areas for improvement, the app continues to meet the needs of many users, providing a reliable platform for collecting and leveraging customer feedback. The strong backing of an attentive support team adds to its appeal, making it a recommended choice for both new and established store owners seeking a comprehensive review solution.

PROSNAX

Aug 21, 2024  on Shopify

Amazing support from Jamie! Jamie responded quickly to my issue and fully resolve it!

THE STORINO

Aug 21, 2024  on Shopify

a very beautiful app and a very helpful team, I want to thank Mr Sam and I wanna tell you I love you bro you're so kind

Pet Life Matters Too

Aug 21, 2024  on Shopify

very helpful app! the support team was very great. (Jamie) helped me a lot and was very friendly I would recommend this app 100%!

Satora

Aug 21, 2024  on Shopify

Had a great experience so far! The support staff Jamie is very helpful and the entire expeirence has been good. I recommend this.

CBG9webshop.hu

Aug 21, 2024  on Shopify

Smooth and logical

Memories Painted

Aug 21, 2024  on Shopify

Just installed the app and it looks really nice and quite easy to navigate. Very efficient and helpful customer support, thank you Sam.

DEVICE DAZZLE

Aug 21, 2024  on Shopify

Great app. Easy to install and the support is great.

The Bloomsly-phone cases

Aug 21, 2024  on Shopify

The only thing that comes to mind is a big WOW! I chatted with Jamie and one, she helped me very quickly and two, she advised me on a few things regarding my store and gave me some really motivating words. Thank you from the bottom of my heart!

Organics Buddy

Aug 21, 2024  on Shopify

1POCODETODO

Aug 21, 2024  on Shopify

Application with a big heart since it is free, it helps me a lot on my website so that my products can reach their sales. I hope it continues like this, it is totally configurable and customizable, it is a pleasure to have this application.

northernprimesupply

Aug 21, 2024  on Shopify

I would recommend this app to any online business, It has all the options me and my customers need in making reviews.

Digital Dragons

Aug 20, 2024  on Shopify

Simple, straightforward and very essential to your shop. Lots of important features that will elevate you to the next level. Recommend., Also appreciate Jamie for helping me out she was very cool to work with.

Sanctified Supply Co.

Aug 20, 2024  on Shopify

Always have a good experience with their customer service. 10/10

Tribe Starchild

Aug 20, 2024  on Shopify

5 Star review on review app.

Bulderi

Aug 20, 2024  on Shopify

Other apps charge as much as Shopify's monthly fee for a few features. No need for that! We just started working with them and we are very pleased. Easy organization, clean management and many features for free is a great advantage. Thank you.

Bulbti

Aug 20, 2024  on Shopify

Sukoon

Aug 20, 2024  on Shopify

Love the app and amazing customer support

SmartCup

Aug 20, 2024  on Shopify

bestt

urBasics

Aug 20, 2024  on Shopify

Señor Dino

Aug 20, 2024  on Shopify

Great so far!

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