Reviews: TYDAL Product Reviews App

Customer reviews: TYDAL Product Reviews App

Reviews (4,264)

Overall rating

4.9

5

1,904
4

43
3

4
2
1

9

What Merchants Think

The overall feedback from merchants using the "TYDAL Product Reviews App" is overwhelmingly positive. The app is praised for its simplicity, user-friendly interface, and robust features that seamlessly integrate with Shopify, helping merchants effectively gather and manage product reviews. Users express high satisfaction with the cost-effectiveness of the app, highlighting its many free features. The customer service, particularly from team members like Jamie, Sam, and Adrian, is frequently commended for their promptness, friendliness, and willingness to go beyond standard support.

Key Strengths

Exceptional customer service with prompt, friendly, and detailed assistance from staff.
Ease of setup and use, particularly for beginners.
Cost-effectiveness with many features available for free.
Extensive customization options that blend well with existing store themes.
Effective features like automated review requests, review moderation, and photo reviews.
Seamless integration with Shopify, enhancing customer trust and conversion rates.

Common Concerns

Some users mentioned the lack of ability to send review emails to orders placed before app installation.
There is an expressed desire for additional enhancements, indicating that while current features are strong, merchants are eager for continuous improvement.

Final Thoughts

Overall, the "TYDAL Product Reviews App" is well-received among merchants, particularly for its user-friendly approach and excellent customer support. While there are minor areas for improvement, the app continues to meet the needs of many users, providing a reliable platform for collecting and leveraging customer feedback. The strong backing of an attentive support team adds to its appeal, making it a recommended choice for both new and established store owners seeking a comprehensive review solution.

EVERYSLIPPERS

Jan 27, 2025 on Shopify

This app allows you to chat instantly and offers top-tier friendliness. If you're looking for a review app, I highly recommend this one!

IRODOT

Jan 27, 2025 on Shopify

I had an amazing experience with TYDAL Reviews' Shopify extension, and I have to give a special shoutout to Adrian in customer support. His assistance was top-notch—helpful, patient, and efficient in addressing all of my questions. The extension itself is incredibly user-friendly and seamlessly integrates with Shopify, helping us gather and manage reviews effortlessly. Highly recommend both the product and the fantastic support team, especially Adrian!

Coite&Co

Jan 26, 2025 on Shopify

Jamie was amazing, she helped out immediately!

Pfoten Designs

Jan 26, 2025 on Shopify

This app is amazing. In my opinion, way better than the competitor who uses the same grid layout. The support team is above and beyond, Jaime and Sam were helping me with all my requests within 10 minutes. Jamie also made suggestions on how to make the layout more stylish with custom code (I was about to ask and then I saw her suggestion).

Laisvai.lt

Jan 26, 2025 on Shopify

MoroccanShine

Jan 26, 2025 on Shopify

very helpful , and Jamie was really nice

Moverwave

Jan 25, 2025 on Shopify

Boosti

Jan 25, 2025 on Shopify

quick help, great customer service

Jamo VFX

Jan 24, 2025 on Shopify

Great customer service, very helpful

obprintshop

Jan 24, 2025 on Shopify

Great service and quick support compared to other apps. Love it!

Seven Vybes

Jan 24, 2025 on Shopify

The best support team you can get is in this app:)

Exquisite Fits

Jan 23, 2025 on Shopify

The customer service is excellent, providing help with things outside of the app, going above & beyond, will definitely recommend the service to other users.

Cosmic Sound Bowls®

Jan 23, 2025 on Shopify

Great experience with this app! It works absolutely well.

Acuna Fitness

Jan 23, 2025 on Shopify

Got kind assistance from Mr. Adrian. It's really great App in Shopify App store. Recommended one!

New Earth

Jan 23, 2025 on Shopify

Great free app and outstanding customer support. Thanks Jamie!

XELLENTY®

Jan 23, 2025 on Shopify

I was looking for a new review app and ended up here because of the positive feedback. And the feedback isn't a lie. Jamie helped me immediately and solved every problem. He also unlocked some new features for me for free. That's as good as it gets! I am incredibly impressed with the expertise and dedication of the support team at Tydal Product Reviews. They really went above and beyond to ensure a smooth process. I can recommend Tydal Product Reviews in every way.

Pamadoor

Jan 23, 2025 on Shopify

The app is easy to use and the customer support is top-notch. Highly recommend!"

BEAUTYCORE

Jan 22, 2025 on Shopify

Excellent app and support. Highly recommend for stores. The widget is fully customizable which I really like. It's a lot better fitted for stores which want to have full control of the layout and design.

Yi Pin Qian Jadeites Jade Jewelry ~Your Precious Quintessential ~ Singapore

Jan 22, 2025 on Shopify

Friendly , good

ParafarmaBaby

Jan 22, 2025 on Shopify

I just installed it and it seems great. I hope to be able to use it for a long time and that it will help me increase my sales. Adrian thanks for your help!