Reviews: TYDAL Product Reviews App

Customer reviews: TYDAL Product Reviews App

Reviews (4,264)

Overall rating

4.9

5

1,904
4

43
3

4
2
1

9

What Merchants Think

The overall feedback from merchants using the "TYDAL Product Reviews App" is overwhelmingly positive. The app is praised for its simplicity, user-friendly interface, and robust features that seamlessly integrate with Shopify, helping merchants effectively gather and manage product reviews. Users express high satisfaction with the cost-effectiveness of the app, highlighting its many free features. The customer service, particularly from team members like Jamie, Sam, and Adrian, is frequently commended for their promptness, friendliness, and willingness to go beyond standard support.

Key Strengths

Exceptional customer service with prompt, friendly, and detailed assistance from staff.
Ease of setup and use, particularly for beginners.
Cost-effectiveness with many features available for free.
Extensive customization options that blend well with existing store themes.
Effective features like automated review requests, review moderation, and photo reviews.
Seamless integration with Shopify, enhancing customer trust and conversion rates.

Common Concerns

Some users mentioned the lack of ability to send review emails to orders placed before app installation.
There is an expressed desire for additional enhancements, indicating that while current features are strong, merchants are eager for continuous improvement.

Final Thoughts

Overall, the "TYDAL Product Reviews App" is well-received among merchants, particularly for its user-friendly approach and excellent customer support. While there are minor areas for improvement, the app continues to meet the needs of many users, providing a reliable platform for collecting and leveraging customer feedback. The strong backing of an attentive support team adds to its appeal, making it a recommended choice for both new and established store owners seeking a comprehensive review solution.

Be Thou Motivated

Nov 26, 2024 on Shopify

I would recommend this app to anyone who is looking for an easy way to incorporate their reviews to their store. Jamie was absolutely perfect in helping me with my problem.

Styleaz & Co.

Nov 26, 2024 on Shopify

The app itself is easy to use. And I cannot thank and say how wonderful the support staff is. Specially Jamie. She is very friendly, got my request done real quick, and also pointed out to things that I had unnoticed in my site for improvement. Really appreciate.

Velare

Nov 26, 2024 on Shopify

Practical and efficient

FluidLys

Nov 26, 2024 on Shopify

Jamie was so helpful!!! she helped me improve my site further than i anticipated and i'm so happy with her suggestions! thanks Jamie ♡

Wectro

Nov 26, 2024 on Shopify

Support beats everything. Cant believe this is free. Total recommendation.

Ellectro Life

Nov 26, 2024 on Shopify

App is just brilliant. Interface, support team, all of them are great. Sam helped me to solve my problem in seconds. Recommend

Chefsneed

Nov 26, 2024 on Shopify

nice guy

EddieLane

Nov 26, 2024 on Shopify

Top Songs Prints

Nov 26, 2024 on Shopify

Very complete application and very good customer service. Sam solved my doubts instantly. Highly recommended!

Mocket

Nov 26, 2024 on Shopify

Free and usefull, tanks to Sam from support team

Bend The Line Studio

Nov 26, 2024 on Shopify

Adrian helped with everything I needed. Great service.

SneakPure

Nov 26, 2024 on Shopify

Application fluide et personnalisable. Pas de perte de vitesse. Pour le moment c'est un sans faute

Mortals

Nov 25, 2024 on Shopify

love this app!!! so great and support is amazing. So glad I found this!!

LetterArt.com

Nov 25, 2024 on Shopify

Great app! Very helpful customer service!

My Store

Nov 25, 2024 on Shopify

Awesome App, Team is really supportive specially Sam, He solve all my issues and responded very Fast. Recommended App

EpicAnvil Merch

Nov 25, 2024 on Shopify

Nice app and support! Thank you, guys!

My Store

Nov 25, 2024 on Shopify

I love the product.

בילדאפורט-משחק הרכבה לילדים לפיתוח הדמיון והיצירתיות

Nov 25, 2024 on Shopify

Luna Llena Store

Nov 25, 2024 on Shopify

Amazing Experience with the support. Very quick, very nice. Awesome support from Adrian.

Harni Shop • ჰარნი შოფი

Nov 25, 2024 on Shopify

This app is a fantastic tool for collecting and showcasing customer reviews! The interface is incredibly user-friendly, and the automated review requests make the process seamless for both me and my customers. The ability to include photo and video reviews adds a personal touch that builds trust with new shoppers. Customization is simple and doesn’t require any coding skills, which is a huge plus. The setup was unbelievably quick—done in under five minutes! On top of that, their customer support team is top-notch, always ready to assist and resolve any issues promptly. Highly recommend this app to any merchant looking to enhance their store’s credibility!