Taranker.Com Logo
TYDAL Product Reviews logo

Customer reviews: TYDAL Product Reviews

Develop by TYDAL

Rivo Reviews is a Shopify app designed to help merchants collect and showcase customer reviews, enhancing trust and sales. This review covers its features, pricing, and user experiences to help you decide if it’s the right fit for your store.

Reviews (2,260)

Overall rating
4.9

What Merchants Think

The overall feedback from merchants using the "TYDAL Product Reviews App" is overwhelmingly positive. The app is praised for its simplicity, user-friendly interface, and robust features that seamlessly integrate with Shopify, helping merchants effectively gather and manage product reviews. Users express high satisfaction with the cost-effectiveness of the app, highlighting its many free features. The customer service, particularly from team members like Jamie, Sam, and Adrian, is frequently commended for their promptness, friendliness, and willingness to go beyond standard support.

Key Strengths

  • Exceptional customer service with prompt, friendly, and detailed assistance from staff.
  • Ease of setup and use, particularly for beginners.
  • Cost-effectiveness with many features available for free.
  • Extensive customization options that blend well with existing store themes.
  • Effective features like automated review requests, review moderation, and photo reviews.
  • Seamless integration with Shopify, enhancing customer trust and conversion rates.

Common Concerns

  • Some users mentioned the lack of ability to send review emails to orders placed before app installation.
  • There is an expressed desire for additional enhancements, indicating that while current features are strong, merchants are eager for continuous improvement.

Final Thoughts

Overall, the "TYDAL Product Reviews App" is well-received among merchants, particularly for its user-friendly approach and excellent customer support. While there are minor areas for improvement, the app continues to meet the needs of many users, providing a reliable platform for collecting and leveraging customer feedback. The strong backing of an attentive support team adds to its appeal, making it a recommended choice for both new and established store owners seeking a comprehensive review solution.

Flue

Jun 17, 2024  on Shopify

Complete customizable app! The service was quick and very efficient when I needed it. I loved!

iturbo.es

Jun 17, 2024  on Shopify

nice app and great work , the support team is great and they solve all my issues

Happy Panda Home Brands

Jun 17, 2024  on Shopify

Working with Jamie was great! I appreciate her help and enjoying working with these guys so far!

Exottic shop

Jun 17, 2024  on Shopify

Jamie is great, she helped me with a lot of things! I love her!!!

Tumbler World

Jun 17, 2024  on Shopify

Good customer service, nice app

Over Basics

Jun 17, 2024  on Shopify

Great fast service, and very friendly

Yourfuturestore

Jun 16, 2024  on Shopify

Gostei Muito do App é facil de usar e o suporte é incrivel.

Special Selected Products

Jun 16, 2024  on Shopify

very nice and easy to install with very helpful support team, "Sam". I highly recommend this app. Thanks

Flieger Artenschutz

Jun 16, 2024  on Shopify

Bis jetzt eine tolle Erfahrung und ein sehr netter Support. Kann ich bis dato empfehlen!

shopeverythinghappy

Jun 15, 2024  on Shopify

I just downloaded the app today so all I can leave a review for is the excellent and clear customer service Jamie provided for me today. I look forward to following up with a full review after I have used the app for some time.

Little Sicily

Jun 15, 2024  on Shopify

One of the best support I had in past years. Highly recommending :]

Apexes

Jun 15, 2024  on Shopify

thanks for guiding me and for such good conversation

GIOMOD

Jun 15, 2024  on Shopify

PickN Buy

Jun 14, 2024  on Shopify

Great Customer Service

denshi-kiki

Jun 14, 2024  on Shopify

Mi tienda

Jun 14, 2024  on Shopify

Realy nice customer service and a very good app

JoyCart

Jun 13, 2024  on Shopify

Started exploring the app so can't say anything yet, but what I liked was the very responsive support team, thanks Sam for the kindness and help

Oja drop shipping

Jun 13, 2024  on Shopify

absolutely amaizing

libasy

Jun 13, 2024  on Shopify

app works great and looks great everything fantastic and the chat mode service its great and so helpful chatting with jamie it was lovely

Escential Indulgence

Jun 12, 2024  on Shopify

I had the pleasure of working with Jamie, she was extremely patient and pleasant at the same time. She was able to answer all of the questions that I had and was able to proactively set up my store with the app in just a couple of minutes. I just installed the app tonight but I had to give 5 stars for the wonderful first impression I received with Jamie. Thank you,Jamie I appreciate you!

Scroll to Top