I'm getting more concerned using this app now due to an order that was prior approved then being declined after shipment. The app allows for users to update addresses to check to make sure the new address is safe. Well I had an international customer that I couldn't confirm the out of country address so I asked them for another and I input that info just to check with Shopify's shipping label address check to see if that would change the address status and Riskified delined even though I switched back to the original approved address for that order. It makes me wonder how many shipments I've sent out that won't be covered. Now they won't cover their initial approval of the address that I actually shipped to.

Satisfied. I've been using them for over two years. Two fraudulent orders, on two different occasions, slipped through their filters; they returned the chargeback + fees immediately without any questions. MK FragranceOriginal.com

Great app. Definitely one of the regularly used tools in our toolbox. I love that I only pay if I think an order is fraudulent and I'm wrong. I can't lose. We've been using Riskified for more than a year and highly recommend it.

Riskified provides an essential component in the e-commerce arena: risk assessment and fraud protection. Prior to implementing Riskified, fraud was a big problem for us, and manually inspecting each order was consuming a significant amount of my team's time and energy. Riskified has solved that problem and alleviated our concerns in one fell swoop, leaving us free to do business without wasted time or concern for risky transactions! Now, with the ability to control payment authorization and acceptance based on their risk assessments, I don't have to worry about refunding fraudulent transactions as those payments are never even completed! If you have any problems with fraud or have ever had chargebacks, I strongly encourage you to give Riskified a go!