What Merchants Think

Merchants have mixed feelings about the "Revit ‑ Google Reviews" app. While many appreciate its functionality in displaying and collecting customer reviews seamlessly, issues regarding sudden changes in pricing and certain features becoming unavailable have left some users disappointed. Additionally, there are concerns about the app's access to Google listings.

Key Strengths

• Effective in displaying and collecting customer reviews.
• Great customer support, especially for design changes and technical issues.
• Easy to use and install with good automation features for email feedback requests.
• Valuable for small businesses seeking to boost credibility through reviews.

Common Concerns

• Certain features were unexpectedly moved behind a paywall, causing frustration.
• Problems with Google review badges not showing as expected.
• Concerns over the app's control over Google shopping listings without user consent.
• Issues with the app not updating with the latest reviews promptly.

Final Thoughts

Overall, "Revit ‑ Google Reviews" is appreciated for its core functionality and customer support but has faced criticism for unexpected changes to its pricing model and permissions. While it remains a valuable tool for businesses looking to leverage customer feedback, potential users should be aware of its current limitations and changes in feature access.