Reviews: Revit ‑ Google Reviews

Customer reviews: Revit ‑ Google Reviews

Reviews (61)

Overall rating

4.5

5

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What Merchants Think

Merchants have mixed feelings about the "Revit ‑ Google Reviews" app. While many appreciate its functionality in displaying and collecting customer reviews seamlessly, issues regarding sudden changes in pricing and certain features becoming unavailable have left some users disappointed. Additionally, there are concerns about the app's access to Google listings.

Key Strengths

Effective in displaying and collecting customer reviews.
Great customer support, especially for design changes and technical issues.
Easy to use and install with good automation features for email feedback requests.
Valuable for small businesses seeking to boost credibility through reviews.

Common Concerns

Certain features were unexpectedly moved behind a paywall, causing frustration.
Problems with Google review badges not showing as expected.
Concerns over the app's control over Google shopping listings without user consent.
Issues with the app not updating with the latest reviews promptly.

Final Thoughts

Overall, "Revit ‑ Google Reviews" is appreciated for its core functionality and customer support but has faced criticism for unexpected changes to its pricing model and permissions. While it remains a valuable tool for businesses looking to leverage customer feedback, potential users should be aware of its current limitations and changes in feature access.

Mersey Spares

Sep 15, 2024 on Shopify

Used this app for months without issue. Worked fine, then like many other devs out there they locked certain things behind a paywall out of nowhere without notice or advising us. The app stopped working, stopped collecting reviews and when i approached support their answer was to remove the app and reinstall. Doing this then lost me access to the badge in bottom left hand corner, this was locked behind a paywall which previously was not for me as i joined them early on nor did they tell me this would happen. All in all just another horrific experience with developers that want you when they have no reviews but as soon as they can change to paid systems they do so without notice. Also for some reason they have access to my google listings through their app and can control my google shopping prices listing etc. which we do not want. Something i was not aware of and google warn you before installing this app due to this. This was not the case when i first installed this. Shopify should protect against devs like this. I hate how many of them act in total bad faith

GymX

Apr 03, 2024 on Shopify

It was working fine but suddenly the google review badge isnt showing and the backend team is saying they are unable to help. please help

TLConline

Apr 02, 2024 on Shopify

It does show the reviews on our page but it didn't update to the latest reviews. Their technical support team sorted it out with me after not long.

Life Advocate Fitness

Mar 08, 2024 on Shopify

This app is really great. It is helping get more traction with trusted reviews on our website. We are a small business, and every word or accolade helps !

Lightfxlighting

Mar 10, 2022 on Shopify

Use this App on my Shopify Store, I had a small problem no fault of the App and their Staff sorted the problem very quickly. Communications were very prompt. Even better this was on the Free version. Superb sevice, great work A+++

Kalishka's Store

Sep 08, 2021 on Shopify

Fantastic app and a brilliant customer support. Had a design change request and it was looked into promptly. Very happy!

The Geelong Vape Co.

Jul 27, 2021 on Shopify

I use this app on 2 different business websites. I had a small problem installing on one but got the help l needed from support. Great app simple yet effective.

The Fight Factory

Mar 22, 2021 on Shopify

Clean and tidy widget. Support was amazing, helped me with an enquiry straight away. This app should have more 5 star reviews imo. Cheers