AI-powered return decisions: approve, exchange, credit, deny, or escalate.
Rule engines handle the easy returns. They can tell you "30 days has passed" — not whether a high-LTV customer 3 days past the window, claiming a defect, deserves an exception. ReturnSage reads your full return policy, pulls in the order and customer context, and produces a structured recommendation: approve, exchange, store credit, deny, or escalate — with a confidence score, risk flags, and a draft reply in your brand voice. You decide with one click; every decision is logged.
Tailor your returns program around your products and customers...
Automate returns & exchange process & gain insights...
Providing your customers with a faster refund experience