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Customer reviews: Retail Barcode Labels

Develop by Shopify

Reviews (566)

Overall rating
2.3

What Merchants Think

The "Retail Barcode Labels" app has received mixed feedback from merchants. Many users have found it functional and have relied on it for several years. However, there are widespread concerns about the app's limitations and glitches, especially regarding printing issues, lack of customization, and barcode errors.

Key Strengths

  • Reliability: Some users have successfully used the app for several years without major issues.
  • Basic functionality: The app meets basic barcode printing needs for smaller businesses.

Common Concerns

  • Lack of customization options, including label size and fields on labels.
  • Barcode duplication and reassignment issues causing checkout problems.
  • Incompatibilities with certain printers and international characters.
  • Problems with Google Merchant Center integration.
  • Errors in the printing process leading to wasted labels and time.

Final Thoughts

Overall, "Retail Barcode Labels" serves basic needs but may fall short for businesses requiring more customization and reliability. While some users appreciate its simplicity, others express frustration with its ongoing issues and lack of updates. Merchants may need to weigh the app's benefits against its drawbacks to determine if it's suitable for their needs.

Ape Made It

Jan 08, 2025  on Shopify

I have been using the app for 3 years now and it used to work fine, but now all of the sudden within the past couple of months, the app is automatically updating barcodes which prevents the labels on existing products from scanning. I keep re adding the barcodes and it continues to randomly change them. I'd love to know of a way to prevent this from happening.

Kids Bedroom Accessories

Oct 06, 2024  on Shopify

I’ve encountered with the Google Merchant Center integration on my Shopify store. Specifically, the GTIN (Global Trade Item Number) for my products is not syncing properly with Google Merchant Center, which has led to limited product performance and visibility.

K’Wish

Sep 12, 2024  on Shopify

THE CODES ARE INVALID, GOOGLE WILL BLOCK YOUR WEBSITE

FERAL

Sep 04, 2024  on Shopify

It's just plain awful. Printing labels should be a one click and done process. This is very far away from being a functional product for brick and mortar shops. Shopify is a world class e-commerce platform. We've been flatly shocked at how empty the entire Point of Sale experience has been, and this app just personifies the entire journey. Lacks basic functionality. When we onboarded with Shopify - it never occurred to us that we should ask such absurd questions like - "does your platform have a way to print labels for products that is in keeping with the fact that we live in the year 2024?" Should have asked. Here we are after a 3-month migration to Shopify - wishing we could go back in time and know better.

DIDIS.BG — Магазин за Куфари и Чанти

Jul 11, 2024  on Shopify

This app is an absolute joke. It has 0 support for Cyrillic alphabets, so it becomes absolutely unusable for our shop in Bulgaria. We’ve raised this to Shopify support several time over 2 YEARS, and still there is no support. Even though we are quite fond of Shopify to an extent, it often feels like the company is sloppy and not committed to maintaining and fixing their older apps.

Hawaiian South Shore

May 10, 2024  on Shopify

this thing is a joke...they are trying to push POS and they can even have a lable printing softward tha works half way decent. - The issue is you can not edit the font size - every thing is just placed onto one line - if you print a barcode, then scan it on the POS it doesn't go to the actual variant. It goes to the main product then you have to choose manually the variant. So we sell clothing surf products so it only pulls up the main category then you have to actually manually enter in which size or color or whatever variant you have manually.

Olympic Outdoor Center

Apr 25, 2024  on Shopify

"Customization" is a joke. Only have two lines whether you have a barcode or not and the first line can only reference a single field. Can only show price, not compare at price?! Typical Shopify half-baked app.

Cadence Equine

Apr 24, 2024  on Shopify

ZERO STARS!! Do NOT waste your time. Constantly comes back with errors and will not generate barcodes. Followed all the 'fixes' suggested by support OVER and OVER and OVER and NOTHING works. This has cost me a ton of time and issues with my store.

Elite Metal Design LLC

Apr 04, 2024  on Shopify

Duplicates barcodes. Seems like way too many clicks to get to print the labels. **UPDATE** I am aware of the reason. This still does not help. There is no warning or notice that a barcode is duplicated. There is no option for a 13 digit barcode to avoid this. To check each barcode and manually change duplicates will take FOREVER.

JuniorKids

Mar 28, 2024  on Shopify

VERY BAD!!! IT MESSED UP SO MANY OF MY PRODUCTS DUE TO GENERATING SO MANY DUPLICATE BARCODES...I BROUGHT IT UP SO MANY TIMES TO THEM AND IT STILL GENERATES DUPLICATES

memery

Feb 23, 2024  on Shopify

Useless - Sometimes, this apps creates the same barcode ID for different variants. Each barcode needs to be unique. Now I understand why my inventory not always match. This should be an easy fix, but unfortunately, this app looks like the product and developer team left it.

Water 'N' Wine Stellarton

Dec 08, 2023  on Shopify

It's understandable that product and variant names need to be truncated to fit on the label but this app does so inconsistently and even in different ways on the same print job. I've submitted tickets to Shopify but nothing has been fixed.

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