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Customer reviews: Retail Barcode Labels

Develop by Shopify

Reviews (416)

Overall rating
2.3

What Merchants Think

The "Retail Barcode Labels" app has received mixed feedback from merchants. Many users have found it functional and have relied on it for several years. However, there are widespread concerns about the app's limitations and glitches, especially regarding printing issues, lack of customization, and barcode errors.

Key Strengths

  • Reliability: Some users have successfully used the app for several years without major issues.
  • Basic functionality: The app meets basic barcode printing needs for smaller businesses.

Common Concerns

  • Lack of customization options, including label size and fields on labels.
  • Barcode duplication and reassignment issues causing checkout problems.
  • Incompatibilities with certain printers and international characters.
  • Problems with Google Merchant Center integration.
  • Errors in the printing process leading to wasted labels and time.

Final Thoughts

Overall, "Retail Barcode Labels" serves basic needs but may fall short for businesses requiring more customization and reliability. While some users appreciate its simplicity, others express frustration with its ongoing issues and lack of updates. Merchants may need to weigh the app's benefits against its drawbacks to determine if it's suitable for their needs.

Hydrangea Home

Sep 22, 2025  on Shopify

When using the app to create barcodes for items without a barcode, the system duplicates barcodes for several variants. We now have to recode and reprint. Not sure of the purpose of using a generator if we have to manually search for duplicates.

tucsonnatureshop

Sep 11, 2025  on Shopify

The app doesn't sync well at all. I'll generate bar codes, select them for printing, only for them to disappear, show up as duplicates, etc. which interrupts our workflow regularly. In addition, not sure if this is the fault of this app or Shopify in general - we have a lot of barcodes that will disappear or overwrite with a new barcode seemingly randomly, making ringing up items in our onsite location extremely time-consuming. It also really affects our ability to keep track of inventory accurately. Edit: None of the solutions offered by support (which is just AI) work, while the errors persist. Is there any way that we can send tickets to Shopify support, so that these errors can actually be worked on and fixed, instead of just blaming the user every time barcodes disappear, are overwritten, don't work, print out $0.00 etc.? Or are these issues part of the app? This is incredibly frustrating to deal with and makes Shopify borderline useless for on-site retail operations. We are looking into POSes with better support.

Kurti Connection USA

Sep 05, 2025  on Shopify

great app it was working very nicely from past 4 months, all of asudden yesterday there is no back button to go back after we printed labels on print preview page. tried everything , but still not working, please help

WJD Exclusives

Sep 05, 2025  on Shopify

Good app but it is diabolical to force users out of child/variation back to parent page in order to then access the barcode app. Bring this to the "more actions..." menu on each individual child. Thank you!

Ygwigs

Sep 02, 2025  on Shopify

I really like this product. However, one thing has been bothering me. When you select a product, it only shows the variants, not the SKU. This makes it difficult to select the SKU. Hope this can be improved.

Skein Machine

Aug 24, 2025  on Shopify

Excellent product but one major floor. Even through the brother printer 810 is listed on the Shopify Hardware store as a supported printer, you are unable to get a compatible size label which works with the printer. Response, do it manually, or buy another printer, a one different to the one sold in the Shopify Hardware Store!!!!! This is almost discrimrty against people in australia and selling the printer is misleading. How hard is it to add another label size? Hope this gets sorted but guessing it will not, as any issues seem to be ignored. Would love to type more but have to go off and start creating all my labels manually so don't have time to type any more. To add a response the the comment from Shopify. The model you have listed below takes the same labels as the model I have posted. I will be exstatic if you can tell me which 'Product Label', not shipping label, that can be bought in Australia, that will work in the printer and be compatable with this software. I have replied to your email but no response! Thank you again.

KiekkoKingi

Aug 18, 2025  on Shopify

Everything has worked fine until now, but for about a week the barcode generation page has not been updating to the “barcodes created” state. This makes the app harder and slower to use. What could be causing this bug?

Baltic Brands Wholesale

Aug 13, 2025  on Shopify

Impossible to create a custom label, so you have to use one of the provided settings / eventually change your printer of labels...

South Beach Boardies

Aug 08, 2025  on Shopify

App works well until I actually go to print the labels - then I get security messages saying the next page not secure and I cant progress

Little Wolf River Outfitters LLC

Aug 06, 2025  on Shopify

Very difficult to print label. Way too many clicks and now latest update has made it even more difficult to print or find out how to print lables using Zebra printer.

Kian Furniture

Jul 29, 2025  on Shopify

I love this app and it would be 5 stars from me if it had just a bit more functionality. I would like to be able to add more product info to the label (why not any product field?) and have more flexibility in the layout of the label design. Really hoping some updates are in the pipeline. Please?

tucsonnatureshop

Jul 29, 2025  on Shopify

The app doesn't sync well at all. I'll generate bar codes, select them for printing, only for them to disappear, show up as duplicates, etc. which interrupts our workflow regularly. In addition, not sure if this is the fault of this app or Shopify in general - we have a lot of barcodes that will disappear or overwrite with a new barcode seemingly randomly, making ringing up items in our onsite location extremely time-consuming. It also really affects our ability to keep track of inventory accurately.

Skein Machine

Jul 26, 2025  on Shopify

Excellent product but one major floor. Even through the brother printer 810 is listed on the Shopify Hardware store as a supported printer, you are unable to get a compatible size label which works with the printer. Response, do it manually, or buy another printer, a one different to the one sold in the Shopify Hardware Store!!!!! This is almost discrimrty against people in australia and selling the printer is misleading. How hard is it to add another label size? Hope this gets sorted but guessing it will not, as any issues seem to be ignored. Would love to type more but have to go off and start creating all my labels manually so don't have time to type any more.

Choices & More LLC

Jun 03, 2025  on Shopify

I want to increase the size of my fonts when using Zebra - 10010038 labels. Is there a way this can be done?

T.M.Lewin

Jun 03, 2025  on Shopify

It's been good for printing barcode labels. The options of what to print seems very limited though. Only 8 product detail options and the barcode itself. Given the wealth of data held in product/variant metafields it would be great if this could be referenced too.

Varnira Silks & Fashion

May 31, 2025  on Shopify

This is best free app to generate barcode and print retail labels. But unfortunately, i am not able to add price component in the tag, recently, although it was supported earlier. When creating label template, when price component option is checked , the preview just ignores it and only lists couple of components, and the final print pdf, also indicates same.Looks like a glitch. Hope it will be fixed soon.

Birdie's

May 11, 2025  on Shopify

My most used and favorite app so far. It's simple but works great to create barcodes and print labels. We print our labels using dymo label printers (and while they aren't the best), this app makes it super easy to print through Shopify.

Second Floor Stuff

Apr 14, 2025  on Shopify

La aplicacion funciona bien pero tengo un problema porque no aparece el precio en la etiqueta y tengo todo seleccionado para que aparezca pero no hay manera.

Whistles, Bells & Bottoms

Apr 10, 2025  on Shopify

Not good. I used this app for almost a year. Suddenly none of the codes being generated are unreadable. Moving on.

Front and Company: Gifts

Apr 07, 2025  on Shopify

Is there any way to hide the barcode number? Seems like I can only hide the barcode, but I cannot hide the barcode number. Please help.

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