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Customer reviews: SA Request a Quote, Hide Price

Develop by samita.io

The Request for Quote app helps Shopify merchants manage custom pricing requests efficiently. This review covers its features, user experiences, and key insights to help you decide if it fits your store's needs.

Reviews (512)

Overall rating
4.9

What Merchants Think

Merchants have greatly appreciated the "SA Request a Quote, Hide Price" app for its transformative impact on handling customer inquiries and quotes. It is praised for being user-friendly and offering excellent customization options that suit various business needs. The customer service, particularly from Haley, is frequently highlighted for providing swift and effective resolutions, making users feel valued.

Key Strengths

  • User-friendly interface that integrates smoothly with Shopify
  • Efficient customer service with quick response times
  • High level of customization to meet specific business needs
  • Effective in handling quote requests and hiding prices
  • Positive impact on order conversions and generating customer inquiries

Common Concerns

  • Occasional issues with integration or setup that require support intervention
  • Some users mentioned limitations with compatibility, such as with Outlook emails
  • Minor features lacking or requiring enhancement for a perfect score

Final Thoughts

Overall, the "SA Request a Quote, Hide Price" app is a valuable tool for merchants looking to manage quotes and hide prices effectively. Its ease of use, coupled with outstanding customer support, makes it highly recommended despite minor concerns. It serves as an asset in boosting inquiries and enhancing the customer shopping experience on Shopify stores.

TNS Asia Pacific Pte Ltd

May 22, 2025  on Shopify

1. Solution onboarding: User friendly with wizards. Fast and easy implementation for non technical users. Useful condition tool to define RFQ scenario. 2. Value added features: A separate RFQ checkout form is bundled with this app. Customisation is easy. Upon form submission, admin can define specific redirect url for analytics. App allows creation of basic auto email reply. 3. App Stability & theme integration: Very good. Seamless integration. Developers are committed to regular updates to improve UI/UX and integration with latest shopify edition releases. 4. Aftersales support: 5 stars - responsive via live chat & email. 5. Cons: To enjoy most of the features, you'd have to go for paid version as free version only allows 5 quotes/month. 6. App Update - This app is regularly refreshed and improved. It works well with the latest 2025 Shopify Summer edition.

Canine Park solutions

May 17, 2025  on Shopify

This app is such a blessing to my business and the customer service is amazing Haley from the development team was very responsive and quick with her responses, give the two different time zones she was still very patient and informative. 100% would recommend!

Packageha بكجها

May 16, 2025  on Shopify

The support team is awesome. In particular, I was impressed by one of the support staff (i.e., Haley) who walked me through the entire configuration process for my store seamlessly. I am definitely recommending this app to all store owners.

Pico GRAPHICA

May 14, 2025  on Shopify

This app is straighforward to install and easy to use. I had a small problem with the translation function, but they were able to fix it within an hour. I can't say enough about how good their support team is! Thanks Haley!

JAKE

May 12, 2025  on Shopify

The app provides reliable technical support, and the responses are prompt. My issues were addressed quickly and effectively. Highly recommend!

Neil Jou Productions

May 12, 2025  on Shopify

Great app and assistance involve with some color changing, thank you!

Topoverkappingen

May 08, 2025  on Shopify

Great support and really helpful in settings things up

EGA Wholesale

May 06, 2025  on Shopify

very good app and useful. quickly support.

Ashley Schenkein Jewelry Design

May 05, 2025  on Shopify

Supperb App with Great support Team Thank you SA Request a Quote App.

EcomPack.ca - Packaging Supplies

Apr 16, 2025  on Shopify

Does what it says. Had a technical issue which was quickly resolved by their tech team.

Telepathy EC

Apr 15, 2025  on Shopify

The support is reliable, and it’s a really great app. It also has solid multilingual support, making it easy to use.

Kung Kai Hong Co. Ltd. (KKH)

Apr 10, 2025  on Shopify

great customer service

EVERANCE

Apr 09, 2025  on Shopify

good

BodyFX

Apr 09, 2025  on Shopify

very responsive! its a good app

Daken North America

Apr 04, 2025  on Shopify

The support was prompt and efficient. I was looking for an option to redirect the user to a thank you page after submitting a quote request.

Nokoush

Apr 04, 2025  on Shopify

I am very happy with you customer support. You respond in no time and your follow up is amazing.

Dreamland Creations, Inc.

Apr 03, 2025  on Shopify

Great App & Excellent Support! We’ve been using SA Request a Quote, Hide Price for our Shopify store, and it has been a fantastic addition! The app works smoothly, providing exactly what we need for custom quotes. We did encounter a small bug, but their support team was fast, efficient, and incredibly helpful in resolving it. Highly recommend this app for anyone looking to streamline their pricing and quote requests. Great service & reliable functionality!

Sonic Electric

Apr 03, 2025  on Shopify

Haley and David provide top-notch, 5-star service. We've worked with Samita in the past and recently upgraded to a new theme. The team made the integration process seamless. They were incredibly patient and ensured we were completely satisfied, no matter how many back-and-forth revisions it took. We truly appreciate their support and love all of their app offerings!

expressglass

Apr 01, 2025  on Shopify

Great app with fast support! The team fixed my issue quickly and was very helpful. Highly recommend!

Zero D.B Enterprise

Mar 28, 2025  on Shopify

Very good service even for weekends they really helped out a lot Understand my concern and rectify it at ease! thanks again SA team

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