Reviews: Reputon YouTube Video Gallery

Customer reviews: Reputon YouTube Video Gallery

Reviews (49)

Overall rating

4.9

5

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4

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What Merchants Think

The "Reputon YouTube Video Gallery" app receives generally positive feedback from merchants. Users appreciate its ease of use and ability to integrate YouTube content into Shopify stores seamlessly. While it effectively serves its primary purpose, there are suggestions for enhancements and noted limitations. Customer support is often highlighted for its helpfulness, contributing to overall satisfaction.

Key Strengths

Easy to install and use
Facilitates seamless YouTube integration
Fast and responsive customer support
Cost-effective solution for video embedding
Enhances store aesthetic with video content

Common Concerns

Limited customization and formatting options
Challenges in video placement on certain themes
Delay in support response for complex requests
Lack of user control over translation settings

Final Thoughts

Overall, "Reputon YouTube Video Gallery" is highly regarded as an effective tool for embedding YouTube videos into Shopify stores. It excels in its core functionalities and is supported by a helpful customer service team. Though some users encounter limitations in customization, the app remains a valuable asset for those looking to enhance their online presence with video content.

pophomefabric

Apr 18, 2024 on Shopify

I asked them if I could install a video on the home page before i installed. They said yes, but it turns out barely. The video only installs bottom of the page. I asked them to help me place the video higher. I waited several days. Then I asked them why it was not done hadn't, and they told me they were working on it. I waited more days. Then i got fed up and threatened a bad review. they made some excuses including that my theme is "rare" (my theme is Dawn 2.0 owned by shopify). I told them I knew that it should take an hour to fix and they admitted they have staff once a week. Then finally they moved the video and they placed it in the wrong position, not at all where i had asked for it to be placed. I uninstalled the app.