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Customer reviews: Report Toaster: Custom Reports

Develop by Cloudlab

Report Toaster is a powerful Shopify app designed to simplify reporting and analytics for store owners. This review covers its features, pros, cons, and real user feedback to help you decide if it's the right tool for your business needs.

Reviews (197)

Overall rating
5

What Merchants Think

Merchants unanimously hail "Report Toaster: Custom Reports" as an indispensable tool for Shopify users seeking enhanced reporting capabilities. The app receives high praise for its intuitive interface and powerful functionalities, outperforming Shopify's built-in options. Users appreciate its cost-effectiveness and the extensive customization options it offers, leading to improved business insights and decision-making. The extraordinary customer support, particularly from team member George, stands out as a significant factor in the app's favor, enhancing the user experience significantly.

Key Strengths

  • Intuitive and user-friendly interface.
  • Extensive customizability of reports.
  • Cost-effective, with free trial options available.
  • Ability to integrate data from multiple stores.
  • Outstanding, responsive customer support.
  • Suitable for a wide range of reporting needs, including sales and tax reports.
  • Easy navigation and accessibility of valuable insights.

Common Concerns

  • Requires an upgrade for complete report export capabilities on basic plans.
  • Complexity in initial setup for new users may necessitate support assistance.

Final Thoughts

"Report Toaster: Custom Reports" is widely regarded as a must-have application for Shopify store owners aiming to expand their reporting capabilities. Its blend of powerful functionalities, ease of use, and stellar customer support makes it a valuable asset. Though it may require some initial guidance for optimal setup, the app's benefits far outweigh its minor limitations, delivering significant time savings and enhanced analytical capabilities for merchants.

One To Save Many

Jun 06, 2025  on Shopify

In addition to being an amazing app with a built-in AI assistant that WORKS, their support is incredible! I've been working on a complicated report, and their support is friendly, fast, great at communication, and able to meet every request I have thrown at them. Thanks Sam! I appreciate all of your help!

American Songwriter

May 27, 2025  on Shopify

The AI Assistant was super helpful. Got my draft reports on about the first try. Seamless, smooth, and got the task done very quickly. #highly_recommend

Marina Moscone

May 27, 2025  on Shopify

Easily the best reporting app available. Not only does it allow for custom report construction that deals with the various complexities of marketplaces and order types, but the Report Toaster team is nothing short of incredible. We have asked for numerous customizations and field settings, and kid you not, it is implemented in the most thoughtful manner within a couple hours. Could not ask for more.

Eleventy Milano

May 26, 2025  on Shopify

The tool is super useful, and the support team is promptly available to include in your views your custom information (Shopify metafields) and calculated fields. That is an asset! In our case, it saved us a lot of work, usually carried over externally, in Excel. Also, it overcome the issue of having enormous, unmanageable Excel file sometimes.

DDR BBQ Supply

May 06, 2025  on Shopify

This app is a game changer in regards to reporting and for our large store. I absolutely LOVE it! And, their support is crazy quick in helping set up reports and answering questions. HIGHLY recommend!

Pigeon Forge Gem Mine

May 03, 2025  on Shopify

Sam was more than helpful setting up my custom (headache inducing) reports with 100% accuracy while also helping me fine-tune them.

WrightSport

Apr 17, 2025  on Shopify

The best app I have ever have ever tried!!! I had some very specific info I needed, so George advised that it would be best to have a Zoom call and discuss and, WOW... he took the time to understand what I needed from the reports, asked relevant questions that I may not have thought about, 40 mins later I had report that gave me info that other systems that costs hundreds of pounds a month and months of setup still were unable to do... I a so grateful for this app and with I had found it a couple of years ago!

EMC Tickets

Mar 29, 2025  on Shopify

This is the best app we use...and we use a lot of them. Very through filters, screens and graphics. Support is incredible. Everyone needs this app.

Knot and Spool

Jan 21, 2025  on Shopify

Grateful for Report Toaster I can’t express enough how thankful I am for George and Report Toaster. For years, I’ve wondered why Shopify’s reporting misses the mark so significantly, but George has provided a solution that has completely changed the game for us. Report Toaster is easy to use, intuitive, and incredibly fast—it makes everything so much simpler. What truly stands out, though, is George himself. His support has been nothing short of phenomenal. Every time I’ve reached out, he’s been kind, responsive, and genuinely helpful. It’s rare to find someone who cares this much and takes the time to ensure everything runs smoothly. I can’t believe we’ve gone this long without using Report Toaster. It’s worth every penny and has been, hands down, the best app experience I’ve ever had. Thank you so much, George—you’ve made a world of difference for us, and I couldn’t be more grateful!

Marmalade Grove

Dec 25, 2024  on Shopify

This app is fantastic! It's easily the best I've found for reporting. What really sets it apart is the support – they are extremely responsive and go above and beyond to help. Highly recommend this app to anyone!

BLCKSMTH Apparel

Nov 03, 2024  on Shopify

Best reporting app out there. Free version offers what other reporting apps and Shopify charge premium subscriptions for. Paid options are affordable and offer good extras. Perfect for our merchandise business where we have to collate royalty reports.

VINOVORE Silver Lake

Oct 10, 2024  on Shopify

Does everything you need it to do, and if it doesn't, George will whip up a solution for you lickety split! Fantastic customer service.

Biodynamic Coffee

Oct 02, 2024  on Shopify

It's so great - the UX, simplicity and power are perfect. The customer service is outstandingly good as well. Thank you Cloudlab!

Melk Cafe

Sep 23, 2024  on Shopify

Report Toaster is amazing because it’s incredibly powerful and intuitive - a rare combination. The fact that you can combine more than one store’s data in a single interface is such a time-saver! Add to that the spectacular customer support and I only wish I could give more than 5 stars!!!

Concetto è

Sep 15, 2024  on Shopify

It's perfect. Very intuitive to create any report or any "alert". For example ... I need to get an email when x happens to remind me to do y. Amazing. Products, collections, customers, orders...

Bee Bee Designs

Sep 12, 2024  on Shopify

This app has been super helpful. On top of that, the customer support is incredible. They gave me suggestions on how to best set up different reports and then even made the reports for me that were completely customized to my specifications. And all of the reports were made within hours of me asking for help. Truly amazing customer service. This app and the amazing help that I have received has saved me hours and hours of busy work. Thank you so much Report Toaster.

Universal Church Supplies

Jul 23, 2024  on Shopify

Report Toaster is a must-have for our Shopify store. The support staff is excellent—responsive, knowledgeable, and helpful. If the app isn't doing exactly what you want they are more than willing to talk with you and resolve your issue in a very timely manner. Their reports are incredibly useful and easy to navigate, providing valuable insights quickly. Highly recommend for any Shopify store owner!

OEM HiFi

Jul 02, 2024  on Shopify

I hit a brick wall with Shopify's order export CSV, since there's no way to find removed items from edited orders in the CSV file. Report Toaster is a great app, simple, straightforward, powerful and very well priced. Kick the tires for free if you're on the Shopify Basic plan. You won't be able to export reports but you'll have full access to them. Upgrade for a very reasonable monthly fee.

BUCKETSQUAD

Apr 25, 2024  on Shopify

Super responsive team who helped me step by step to create a custom report that will help me project to increase the amount in my future collections! Shopify doesn't have enough native reporting, so using this app is an absolute game changer when you really want to deep dive into the analytics.

Eclair Lips

Apr 23, 2024  on Shopify

Really impressed with this app and support - I installed it in the evening and needed help getting 8 years worth of data, and support was there to help me out. App was easy and intuitive to use.

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