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Customer reviews: Report Pundit: Custom Reports

Reviews (1,833)

Overall rating
5

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

GreenTeaEveryday

Oct 15, 2024  on Shopify

We were particularly interested in the possibility of using metafields to create our own reports. Thanks to the very attentive and very patient support service, a window of unlimited possibilities opened up before us:)

The Bestie Box Fan Gear Shop

Oct 14, 2024  on Shopify

The chat option is very helpful. Richard was very patient in explaining and helping me through my requests.

34 St John Ltd

Oct 14, 2024  on Shopify

Brilliant support team, make additions to any reports immediately when you are on live chat. They are superb!

Darkside Records

Oct 13, 2024  on Shopify

All of my experiences with Report Pundit have been excellent. Each time I have needed a custom column added to a report, or help building a specific report, they have responded right away and helped me. Their app provides in depth sales and inventory information that is crucial to the health of my business!

Rico Moda

Oct 10, 2024  on Shopify

Easy to use reports and very good support service!

MSU Surplus Store

Oct 09, 2024  on Shopify

Great app! Has all the reporting features you would expect to find natively in Shopify but don't. Well worth getting. Also great customer service!

Bulk Refillery

Oct 09, 2024  on Shopify

Honestly, best experience ever. I needed a specialty report based on ounces sold by a refill product, by a variant and totaled. This needed to be run on demand by month to help me with reorders and total weight sold. I worked with two amazing people who listened to my needs and helped me get exactly what I hoped for in the end. This is going to save our business an incredible amount of time and resources. Thank you! Huge value for the money. Great reporting system!

Tapis lover

Oct 09, 2024  on Shopify

Service client opérationnel, W

Kent Wildlife Trust

Oct 07, 2024  on Shopify

The report pundit support were very helpful and efficient. They have created me a custom report that fits my needs.

Sheep Inc

Oct 07, 2024  on Shopify

Amazing tool to create custom reports. It seems there is little it cannot do and if there is a field that is not available there seems to be someone always on hand around the clock to support and provide a solution. Highly recommended!

Conturve

Oct 06, 2024  on Shopify

Great support and immediate action. Highly recommend to use this app.

Béa Fertility

Oct 06, 2024  on Shopify

So far this add on has been fantastic. Our product reporting can be complex in shopify but this helps me pull all the necessary data and extremely customisable. I have now dealt with customer support twice (and only implemented this this morning) and they have solved my problem really quickly and efficiently. Thanks!

BAM Good Bricks/BAM Liquidation

Oct 04, 2024  on Shopify

Very satisfied with this app. The details it provides are more granular than I will ever need but very reassuring that the information is there if needed. The support is awesome and will assist you in building any type of report you need and they get it done typically while you discuss the details over chat! Just now getting into everything the app can offer but I can see the benefits of the app already!

Laurel Oak Garden Center

Oct 01, 2024  on Shopify

Report Pundit has been great for our lawn and garden center. Staff is very prompt. I've used the chat and email for assistance they were ve with good follow up to be sure you are satisfied. Amal, Pragathi, and Paul have all been very helpful in getting custom reports set up. The format is very user-friendly and you can get tons of info out of your data if you need to dive deep. So far the experience has been easy and pleasant in getting the data needed. They even extended the trial period so I could keep exploring before making a decision.

E. Frances Paper

Oct 01, 2024  on Shopify

This app - more importantly the customer service/support - is incredible and extremely helpful! Highly recommend for all Shopify stores so you can be more data driven!

White Cube Shop

Oct 01, 2024  on Shopify

Very useful app, and their chat support is one of the best I have experienced.

4ocean

Sep 30, 2024  on Shopify

Greatly & Co.

Sep 30, 2024  on Shopify

Absolutely amazing app. For so long I have been looking for a reporting app to share with different users and settings. Great customer service as well.

PODUR

Sep 30, 2024  on Shopify

Been using the app to create a bunch of report for our weekly meeting. Valuable information that can help you grow the business. The team is very helpful with doing the necessary adjustment to tailor the reports to your need! Highly recommended.

Salviv - Dead Sea Magnesium Oil

Sep 29, 2024  on Shopify

A+++ Highly recommended! This is a leading app for all kind of orders reporting. We depend on it for several use cases. Their support team is superb!

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