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Customer reviews: Report Pundit: Custom Reports

Develop by Shopify

Report Pundit is a powerful Shopify app designed to simplify store analytics with customizable reports and dashboards. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,705)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

1st Phorm Wholesale

Jul 30, 2025  on Shopify

Great customer service on the app. Awesome report scheduling features to help automate reports and become more efficient.

Stone Candles

Jul 29, 2025  on Shopify

This app is amazing- it allows reports based on fulfilled dates which is critical if you have delayed order, changed orders or cancelled orders . If you receive an order in may and ship in June the sale shows up in May reports even if you havnt shipped Pundit support is the best- you just ask and you have it-they have created all my custom reports based on fulfillment date now I can determine my actual monthly sales. And their pricing is very reasonable

Ventotene Open Festival

Jul 25, 2025  on Shopify

Supporto pronto, professionale e velocissimo, l'app funziona molto bene. Davvero ben fatta!

Utkarsh Agrochem Pvt ltd.

Jul 25, 2025  on Shopify

Report Pundit is honestly one of the best tools I’ve used for reporting. It’s packed with features, easy to use, and way more affordable than other options out there. What really impressed me though was their support team — super fast and helpful. I reached out to one of their execs and got everything sorted in no time. Solid experience overall.

Darwin's

Jul 24, 2025  on Shopify

GREAT customer service! Always answer quickly, flexibly product and solid features. Still learning it but so far very pleased.

Country Meats

Jul 24, 2025  on Shopify

Within the first 5 minutes of using the app, I reached out to live chat and the support staff wrote an extremely complex grouping and custom calculation based off or our business logic in a matter of minutes! I was just looking for help, but they did it all for me, I'm impressed!

Pearls By Shari

Jul 23, 2025  on Shopify

The help team (chat) do a phenomenal job at Report Pundit. Really appreciate the quick and pleasant and helpful responses that helped me access the information needed. Thank you Report Pundit.

Turnbull & Asser

Jul 23, 2025  on Shopify

Amazing app

Adultshop AU

Jul 17, 2025  on Shopify

We have been able to leverage more data fields and objects through Report Pundit than we could through Shopify allowing us greater insights into our data. The support provided is AMAZING via the real-time chat, and we've so far had all our queries answered within minutes which saves our business time and money.

ELLIS FAAS COSMETICS

Jul 16, 2025  on Shopify

Such great customer service. Support will help you create a custom field in a report in real time, I don't think any other app in the app store does it that quick, if at all! Very happy with the app.

Gameel SG

Jul 16, 2025  on Shopify

This app is really helpful — it provides exactly what I’ve been looking for. The report I needed includes everything in one place: the number of incoming products, total items sold, total inventory, total gross sales, total cost price, and the remaining stock balance. It makes inventory tracking and sales analysis so much easier. And the customer service very helpful! Highly recommended!

Wamsutta

Jul 16, 2025  on Shopify

Easy installation, responsive "real" customer service before we even exited free trial. Have used this service at several brands and it's cheap, simple, and good.

Catholic Home and Church

Jul 15, 2025  on Shopify

They have been very helpful in getting the data and report built the way I want it!

My Store

Jul 14, 2025  on Shopify

Even though we are still investigating if Shopify will work as a platform for us, the support from Report Pundit has been wonderful. We needed a better way to assign a class to different locations to map it in QuickBooks and they had a solution for us almost immediately, connecting a Metafield to the report. If we move forward, Report Pundit will definitely be part of our Shopify tech stack.

MTC Uniforms

Jul 14, 2025  on Shopify

I need a lot of complicated reporting and i use a lot of apps, so this product allows me to pull the data I need. The support staff are great in helping me set up new reports and make all the changes I need. Great app with lots of detailed reports

Alfa Romeo Owners Club Parts

Jul 12, 2025  on Shopify

Great product and excellent service. Already proving very useful compared to standard Shopify outputs, and the service (at a weekend) was excellent when I was struggling to get started. All round great offering!

Trask Performance

Jul 09, 2025  on Shopify

Report Pundit has the best customer service on the Shopify Marketplace. They are very responsive and work with you one on one to build out custom reports. We've been with them for a number of years now and use the reports daily. A great partner for ecommerce.

Cheese n Dash

Jul 08, 2025  on Shopify

Relatively easy to use and flexible - allows you to pull all kinds of data and report that you may need. It might take some time for early users to get used to the system but the online support is responsive and super helpful. However, the charting function is still in beta mode and not very reliable and versatile yet.

Ópticas Place Vendôme

Jul 07, 2025  on Shopify

Ninepine

Jul 04, 2025  on Shopify

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