Reviews: Report Pundit: Custom Reports

Customer reviews: Report Pundit: Custom Reports

Reviews (1,742)

Overall rating

4.9

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What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

Highly customizable reports that cater to specific business needs.
Exceptional customer support, known for quick and effective responses.
Broad range of features including multicurrency support and automatic scheduling.
Seamless integration with other tools and Shopify features.
User-friendly interface and ease of generating insightful reports.

Common Concerns

Some reports are not pre-built and require back-and-forth customization.
Occasional technical issues with report accuracy or delivery.
Pricing information complexity or discrepancies noted by some users.
Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

Solar Power Store Canada

Mar 28, 2024 on Shopify

BASE

Mar 28, 2024 on Shopify

Great support

I.D. Sarrieri

Mar 27, 2024 on Shopify

Really helpful on the chat!

Burial Beer

Mar 27, 2024 on Shopify

Excellent customer support. We appreciate the ability to create custom reports for our separate Shopify locations.

Barefoot Venus Wholesale

Mar 26, 2024 on Shopify

Excellent service! They quickly edited the report to exactly what I was asking for. Any kind of report and customized to exactly what I need, making it very valuable for us.

bentelinn home

Mar 26, 2024 on Shopify

AMAZING support! Fast, uncomplicated - have not experienced this since a long time (and I am very critical). Keep up the good work!

Ellis Precision

Jan 25, 2024 on Shopify

Customer service for this app is incredible. If you need a specific report and you know that data is somewhere, anywhere in Shopify, just tell them via email or chat at anytime and they will get it resolved. Links up to Paypal, and makes bookkeeping so much easier, but can be used to create any other type of report too. I found 3 reports that I liked and needed, but didn't want to flip between them, so I simply asked if they could combine some fields and they did... in minutes! Highly recommend!

Metrix Tattoo

Jan 24, 2024 on Shopify

Has a great range of out-of-the-box reports, and your ability to customize/build your own is great! The best part is if there isn't a way to create a specific report you want, their live chat support are incredibly responsive and helpful and will completely custom build columns and data sources to create the exact report you need.

Sword of the Lord Publications

Jan 15, 2024 on Shopify

The BEST customer service of any app we use. They are always willing to assist when we are in need of a report being modified or having an issue, which is rare that there is a problem. Highly recommend this app!