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Customer reviews: Report Pundit: Custom Reports

Reviews (1,742)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

JessaKae

Jul 07, 2024  on Shopify

I have been using Report Pundit for about a month now and it has been amazing. I am using this to report on product tags, partial variants, and ABC historicals beyond 30 days. You need to use the chat bot for specific column requests but they are quick to respond and understand what I am wanting. Turnaround time is around 5 mins for custom column requests and 10 mins for report requests. One draw back is it logs me out every 30 mins and does not auto save reports. So be SURE to save reports as if you were using Microsoft Word in 1998.

Levin & Company

Jul 07, 2024  on Shopify

Generates the EXACT reports I needed. Superior customer service!

True Botanica Nutritional Supplements

Jul 04, 2024  on Shopify

Still in the trial phase, but so far a lot of good reports to choose from with a lot of customization, scheduling, etc. options we can do ourselves. Initial email questions answered very quickly and a video meeting to review questions and do some customizing was great. They can also do extra customizing beyond the many options the user has. So far very satisfied and hopeful going forward. Much more flexible than Shopify native reports.

Rylee + Cru Canada

Jul 04, 2024  on Shopify

GREAT customer service for custom reports.

Spy Cider House and Distillery

Jul 03, 2024  on Shopify

Using Report Pundit for deeper, more comprehensive reporting purposes in Shopify has been a game changer on the time front, analytics front, and reporting front. The app has simplified and streamlined previously redundant analytics, significantly enhancing our efficiency. Beyond the app's capabilities, the tech support is honestly next level! I have sought support from four different individuals who have efficiently and effectively met all my needs. Beyond helping me build reports, they have taken additional time to show me their workarounds on the back end, so I am better skilled at building unique reports for our company's needs. This is the best tech support I have ever experienced from any app. Thank you, Report Pundit. We are loving using your app, its reports, and all that your platform has to offer. Your customer service is phenomenal! Game changer!

Lightning Rod Parts

Jul 03, 2024  on Shopify

Chan is awesome! Super helpful creating new reports for me, really Report Pundit as a whole has been awesome to deal with and very quick to help with whatever I need. Even on the weekends I will send a request over and they will have the changes made and the new report generated before COB on at next Monday. Killer customer service!

Zentana.de

Jul 02, 2024  on Shopify

Stop thinking about it, and just get the app. After testing 6 apps for an inventory report I needed, I landed on this one. Support helped me out a great deal and it works clean and flawlessly

Oslo Apotek

Jul 01, 2024  on Shopify

I recently had an outstanding experience with the customer service team at Report Pundit on Shopify, especially with Dan and Joshua. They were incredibly patient and guided me through my first day using the system. They clarified numerous points and created custom reports tailored to my needs. Their dedication to ensuring all my requirements were met was impressive. I highly recommend their service for anyone looking for thorough and personalized support.

Pet Tech

Jun 30, 2024  on Shopify

Great app with great support! I have several stores linked and this saves me hours in spreadsheets!

Meeks Shoes

Jun 30, 2024  on Shopify

Report Pundit is excellent. The support is superb. Chan created custom reports for me in a matter of seconds. Such a help. Many thanks

O2 Wholesale Store

Jun 27, 2024  on Shopify

Very good and GREAT customer service from Soniya

Groupie Love

Jun 27, 2024  on Shopify

Very responsive support and effective reporting. Thanks

Cleveland Museum of Art

Jun 27, 2024  on Shopify

Worked with Mahesh, the support given was greatly appreciated. Mahesh was patient and took time to help me better understand the reports for future use. Report Pundit makes it easy to stay on top of our reporting!

Church of God Publications: Pathway Press & Editorial Evangélica

Jun 26, 2024  on Shopify

The fast, professional support on Report Pundit is amazing! Custom reports are provided within in minutes. Can't say enough good things about their level of support.

Contarmarket

Jun 26, 2024  on Shopify

excelente!!!!!!! muy bueno customer service!!!! muy recomendable!!!!

Ma formation strass

Jun 26, 2024  on Shopify

Support top , merci Vamsi

DEMOBAZA

Jun 26, 2024  on Shopify

Report Pundit is an invariable part of our work! We use it for analytics, inquiries, reports, financial, accounting, marketing data, etc. Working with the app is very easy and convenient, and you intuitively find everything you're looking for! I do strongly recommend  it ! :)

Couleur Concept

Jun 25, 2024  on Shopify

The customization was great. I had my own design on Excel and it was really easy to implement in Report Pundit. And another awesome feature is the schedule to send the report by email. Finally, the support is very patient with long request. As a developer used to report builder in Visual Studio, this is the must have to a shopify user. Keep up the great work.

MCRD Photography

Jun 25, 2024  on Shopify

This report app is awesome. When you need custom fields added, customer support is there to assist you. Very quick and easy. I defenitly Recommend this app.

Lumi

Jun 20, 2024  on Shopify

Great support! We're very impressed.

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