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Customer reviews: Report Pundit: Custom Reports

Reviews (1,742)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

Clive Coffee

Jul 24, 2024  on Shopify

Their customer support is out of this world. I worked with Vamsi to create a custom report, and they helped with every little thing I needed. I would highly recommend them!

Goose Gear

Jul 22, 2024  on Shopify

Sportive Plus

Jul 22, 2024  on Shopify

Excellent customer service and fast Thank you

The Lunch Lady

Jul 22, 2024  on Shopify

Vinith was so helpful and responded so quickly! I am really impressed with the app and customer service!

Teddy Baldassarre

Jul 21, 2024  on Shopify

An extremely robust analytics and reporting tool, we are very thankful to have found Report Pundit!

Throwback

Jul 21, 2024  on Shopify

The reporting options are endless and the customer service is great! Any confusions I have regarding the generated reports are replied to quickly and efficiently allowing me to get on with running my store. The reports generated provide very solid actionable insights, and the overall app pricing is very fair.

Umbrella Entertainment

Jul 20, 2024  on Shopify

Useful for really digging into your Shopify data. Can be organised and formatted in more ways than the standard Shopify reports. Can also schedule reports to be sent automatically. Had to contact their customer service to add metafields to reports and very quickly and easily added by customer service. Well worth it if you want to dig into your data.

Pig Brig Trap Systems

Jul 19, 2024  on Shopify

The app, in general, is fantastic and adds so much to your reporting abilities. It is incredible. But what is even more incredible is their Support. They worked tirelessly with me to get our reports exactly how I needed them. So helpful! You can't go wrong with Report Pundit. Don't ever get too frustrated or throw in the towel; reach out, and they will be there. Pragathi, Vinith, and Tony were incredible and made the magic happen! Thank you!

FERAL

Jul 17, 2024  on Shopify

I've been really happy with Report Pundit so far. The library of reports is expansive, but their ability to quickly and effectively create custom reports has been great. Customer service is responsive and they have been able to create every report that we've needed thus far.

TWF Flours

Jul 17, 2024  on Shopify

Excellent app and support!

wholesale_naturalart

Jul 17, 2024  on Shopify

Best Shopify Reporting app by far!

My Store

Jul 15, 2024  on Shopify

Richard was amazing! He helped me with everything that I needed, including custom reports. 10/10 experience.

BRILLIAGE

Jul 15, 2024  on Shopify

Blossom Keepsake

Jul 14, 2024  on Shopify

very quick to add fields that i needed, creating the perfect report that we need for our business saving hours of manual work and the odd occasionally occurring human errors!

Dorrance Bookstore

Jul 14, 2024  on Shopify

Report pundit is a highly customizable app that probably allows any kind of report one may need. It certainly has gone beyond our expectations in creating reports for our highly specific needs. For example, we needed to customize the order date format and add specific details using meta fields. The user interface is quite modern and clean as well. After evaluating several different report apps, I'd say this one is by far the best.

Nail4you.dk

Jul 14, 2024  on Shopify

Great support

Maze

Jul 10, 2024  on Shopify

so helpful - they built me the exact report i needed within minutes. The whole process was seemless. Great app and great customer service. Highly recommend.

MASHBIR//365

Jul 10, 2024  on Shopify

The best reporting app for Shopify! Great value for the price and even better customer service. If a report or a column is required - their CS team will create it for you. Very happy with this app so far - thanks!

Good Protein

Jul 09, 2024  on Shopify

Wonderful support staff!

NIRA

Jul 08, 2024  on Shopify

Very helpful customer service. Reports are exactly what we were looking for.

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