Reviews: Replydesk Helpdesk and CRM

Customer reviews: Replydesk Helpdesk and CRM

Reviews (11)

Overall rating

5

12
4
3
2
1

What Merchants Think

Merchants generally have a positive impression of "Replydesk Helpdesk and CRM". They appreciate its user-friendliness, time-saving automation features, and the supportive customer service that actively incorporates user feedback to improve the platform.

Key Strengths

Easy to set up and use, with a minimal learning curve.
Effective automation features save time on repetitive tasks.
Responsive and helpful customer support.
User feedback is welcomed and acted upon, resulting in useful new features.
Preferred over traditional email systems, such as Gmail.

Common Concerns

Some merchants feel they are not yet at the level where the platform's advanced features are necessary.

Final Thoughts

"Replydesk Helpdesk and CRM" is well-received for its intuitive interface and exceptional customer support. While it may currently exceed the needs of some users, it offers robust solutions for those looking to enhance their customer relationship management and streamline communications.

Page Spot

Jul 27, 2024 on Shopify

This platform is amazing. I don't think I'm at the level to really need it yet but I'm absolutely interested in using it later.

FitBros

Jul 21, 2024 on Shopify

It's really easy to set automations and keep yourself from spending so much time replying and finding things.

Fresh Linens

Jul 21, 2024 on Shopify

This platform is amazing. I don't think I'm at the level to really need it yet but I'm absolutely interested in using it later.

BabyBoutique

Jul 05, 2024 on Shopify

It's really easy to set automations and keep yourself from spending so much time replying and finding things,

BookVerse

Jun 25, 2024 on Shopify

It's really easy to set automations and keep yourself from spending so much time replying and finding things.

AccentUp

Jun 07, 2024 on Shopify

I was very impressed that there wasn't much of a learning curve and the AI features seemed more than beneficial.

Al-Midrar Institute

Jun 04, 2024 on Shopify

I'm leaving this review because of their customer service. They were helpful and insightful and welcome feedback. They actually develop a features i needed.