RepairTracker manages repair tickets inside Shopify for shops that repair customer goods. Open a ticket with photos, serial numbers, and customer details. Assign a technician and move it through statuses you configure. Let customers track repair progress in a self-service portal. Search by name, email, or phone. Link parts to Shopify inventory. Create draft order invoices. Bring technicians in without buying Shopify seats. Available in nine languages.

• Customer-facing portal for status lookup and new repair submissions.
• Configurable status workflow with customer emails on every stage.
• Parts tracking that optionally syncs stock levels with Shopify inventory.
• Attach intake and post-repair photos to document every repair.
• Turn customer estimates into Shopify draft orders to send final invoices.