Eugene is great! All of them are awesome but they always work with me and help me create reports, thank you!

John was super helpful!

Eugene was absolutely fantastic. He went above and beyond to help us, and his responsiveness and speed in getting everything resolved were outstanding. It’s refreshing to work with a company that genuinely cares about its clients—he made sure every feature was clearly explained, never placed blame, and focused entirely on finding a real solution. We’re currently evaluating whether to continue with Refersion, and I can confidently say that this experience—and Eugene’s exceptional support—is a major reason we’re staying. Truly impressive service.

I had a great experience with John assisting us on an urgent login issue. He was professional, understood the priority immediately, and his detailed guidance was key to the resolution.

John did a stellar and efficient job of quickly answering all of my questions. He deserves a cup of coffee.

John is always amazingly helpful and kind. :)

The Refersion team has been phenomenal. Their platform makes affiliate setup straightforward, but what truly stood out was the outstanding support I received from John. He went above and beyond, personally curating a list of affiliate matches aligned with our brand and providing proactive, thoughtful guidance through every step. It's rare to get this level of care and follow-through. Highly recommended for any merchant looking to grow with confidence.

Quick and helpful response from Keith including a follow up to check I had what I needed. Good CX

Keith has been wonderful to work with while our Refersion account has been experiencing some tracking link syncing issues. He has been incredibly responsive, eager to help, and provides instructions in a clear, easy-to-follow way. He’s also been very patient and welcoming of all my questions as I’ve been learning to navigate the platform and the syncing process. Thank you so much for all your help, Keith!

great customer service and help! had an issue installing it on one of our sites and Keith was super diligent in helping to resolve this and get everything working. Friendly and effective help!

We just made the switch to Refersion and I was so grateful to Eugene kind, quick, and clear responses throughout the process - thank you, Eugene!!!

I ran into an issue where my test order wasn’t tracking correctly in Refersion. John quickly identified the problem, explained why it happened, and even ran a test order himself to confirm everything was working properly. He also provided helpful resources and best practices to make sure we get the most out of the platform. Great experience overall, thank you!

Super helpful!

quick and helpful customer support. John and Erik have been very helpful

Excellent support from John - Refersion really takes care of customers. We've been happy with the app for managing ambassador relationships for compression socks and performance apparel at mudgear.com. Thank you, Refersion!

John is so helpful! Thanks for the wonderful customer service.

John provided me with excellent support and service.