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Customer reviews: SC Conjured Referrals

Develop by Shop Circle

Reviews (252)

Overall rating
4.6

What Merchants Think

Merchants generally have a positive view of "SC Conjured Referrals," appreciating its ease of setup and outstanding customer service. Many users laud the app for its responsive support team, who are often mentioned by name for their exceptional service. While some merchants encounter issues with pricing changes and technical glitches, the majority find the app helpful for managing referrals and integrating with their existing systems.

Key Strengths

  • Outstanding customer support with quick, helpful responses.
  • Ease of setup for new users.
  • Effective integration with Shopify and other platforms like Klaviyo.
  • Highly customizable features and flexibility, allowing for integration with branding.
  • Efficient problem-solving by the support team, often resolving issues in minutes.

Common Concerns

  • Clunky UI with restrictions on widget design and email previews.
  • Pricing strategy and increases perceived as unfair by some merchants.
  • Technical issues with email authentication and spam filtering causing disruptions.
  • Inconsistent service response times, leading to unresolved issues for some users.

Final Thoughts

Overall, "SC Conjured Referrals" is well-received by its users for its strong support team and ease of use. Although there are certain challenges with design flexibility and pricing fairness, the app generally provides a robust solution for managing referral programs. With its practical features and attentive customer care, the app is a recommended choice for businesses looking to enhance their customer acquisition strategies.

LOST AND FOUND 長く愛用したい日用品が見つかるお店

Nov 11, 2024  on Shopify

突然メールの送信ドメイン認証の機能を取りやめ、他のサービスと統合しろとアナウンスしました。 また、APP側が用意したページ遷移が動作しなくなるなど、完全性も怪しい。

Moruga Cacao

Nov 10, 2024  on Shopify

Beware of fraud! We printed 10,000 postcards (to be added to parcels during fulfilment) with a QR code that links to this App. Now, a few months after installing, they change their pricing and want to charge up to 20% (!!!!) commission on referrals. Their only new plan with no commissions costs 150 USD per month (after an arbitrary 50% discount is applied). This is so unheard of, it should cause Shopify to ban the app. If they were to offer any reasonable pricing tiers, I wouldn't complain - they have to make money somehow, maybe 1-3%. We're talking about hard earned, organic word-of-mouth referrals here. But this pricing system is a scam and downright fraudulent.

Bloomeffects

Oct 27, 2024  on Shopify

Poor service. Non functional application. Refer via email will only end in spam and does not work via authenticated domain. We installed the app 2 weeks ago on the $79 growth plan for a campaign due on 31st First campaign email test went to spam in every major client we used. So we authenticated the domain with our own domain and followed all instructions (changing from email in each template). Emails still would only come via their email and stayed in spam. We tested multiple times in case it was propogation or some form of delayed setup on their end. Support was contacted on 25th, and multiple times on 28th, they had collaborator access and was promised an UPDATE at Eod. This didn't happen and so we've contacted multiple times since and It was only on the 29th when they've told me that their developers have found that theres a "general technical issue" and they have zero idea when it will be fixed. The reviews do not reflect in any way our experience or what we've seen when we've spoken to their support.

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