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Customer reviews: SC Conjured Referrals

Develop by Shop Circle

Reviews (252)

Overall rating
4.6

What Merchants Think

Merchants generally have a positive view of "SC Conjured Referrals," appreciating its ease of setup and outstanding customer service. Many users laud the app for its responsive support team, who are often mentioned by name for their exceptional service. While some merchants encounter issues with pricing changes and technical glitches, the majority find the app helpful for managing referrals and integrating with their existing systems.

Key Strengths

  • Outstanding customer support with quick, helpful responses.
  • Ease of setup for new users.
  • Effective integration with Shopify and other platforms like Klaviyo.
  • Highly customizable features and flexibility, allowing for integration with branding.
  • Efficient problem-solving by the support team, often resolving issues in minutes.

Common Concerns

  • Clunky UI with restrictions on widget design and email previews.
  • Pricing strategy and increases perceived as unfair by some merchants.
  • Technical issues with email authentication and spam filtering causing disruptions.
  • Inconsistent service response times, leading to unresolved issues for some users.

Final Thoughts

Overall, "SC Conjured Referrals" is well-received by its users for its strong support team and ease of use. Although there are certain challenges with design flexibility and pricing fairness, the app generally provides a robust solution for managing referral programs. With its practical features and attentive customer care, the app is a recommended choice for businesses looking to enhance their customer acquisition strategies.

Hair Gain Now

Feb 12, 2025  on Shopify

Really clunky UI, editing designs for the widgets are very restrictive without using CSS. Couldn't preview email notifications without changing the store email, which might be suitable for very small brands but quite a large inconvenience for us.

LOST AND FOUND 長く愛用したい日用品が見つかるお店

Nov 11, 2024  on Shopify

突然メールの送信ドメイン認証の機能を取りやめ、他のサービスと統合しろとアナウンスしました。 また、APP側が用意したページ遷移が動作しなくなるなど、完全性も怪しい。

Moruga Cacao

Nov 10, 2024  on Shopify

Beware of fraud! We printed 10,000 postcards (to be added to parcels during fulfilment) with a QR code that links to this App. Now, a few months after installing, they change their pricing and want to charge up to 20% (!!!!) commission on referrals. Their only new plan with no commissions costs 150 USD per month (after an arbitrary 50% discount is applied). This is so unheard of, it should cause Shopify to ban the app. If they were to offer any reasonable pricing tiers, I wouldn't complain - they have to make money somehow, maybe 1-3%. We're talking about hard earned, organic word-of-mouth referrals here. But this pricing system is a scam and downright fraudulent.

Hair Gain Now

Nov 07, 2024  on Shopify

Everything just works! Had a few issues getting my fonts working but the app support were super quick and helpful, sorting the issue out in minutes. Paul and Sarah were quick to respond when I had questions before I installed. The app also has quite an exciting roadmap and there are some really great tools which stop users from exploiting their referral rewards. Highly recommend Conjured!

Bloomeffects

Oct 27, 2024  on Shopify

Poor service. Non functional application. Refer via email will only end in spam and does not work via authenticated domain. We installed the app 2 weeks ago on the $79 growth plan for a campaign due on 31st First campaign email test went to spam in every major client we used. So we authenticated the domain with our own domain and followed all instructions (changing from email in each template). Emails still would only come via their email and stayed in spam. We tested multiple times in case it was propogation or some form of delayed setup on their end. Support was contacted on 25th, and multiple times on 28th, they had collaborator access and was promised an UPDATE at Eod. This didn't happen and so we've contacted multiple times since and It was only on the 29th when they've told me that their developers have found that theres a "general technical issue" and they have zero idea when it will be fixed. The reviews do not reflect in any way our experience or what we've seen when we've spoken to their support.

Modaselle

Oct 22, 2024  on Shopify

I had an exceptional experience with the SC Conjured Referrals app and the support provided by Haris. Haris was incredibly kind, patient, and competent, helping me resolve all my issues effortlessly. His deep knowledge of Shopify and quick thinking ensured that all my questions were answered promptly and thoroughly. Thanks to Haris and the SC Conjured Referrals app, setting up and managing referrals on my store has never been easier. This is one of the best customer service experiences I have ever had. I highly recommend SC Conjured Referrals and commend Haris for his outstanding support!

Baïa Food

Sep 23, 2024  on Shopify

Great service. They helped me set up everything correctly, just as we wanted. They work fast and are agile in achieving what has been sent. Thanks for everything Sarah and Paul

TanyaHeathUS

Sep 22, 2024  on Shopify

I had to update some of my marketing campaigns to integrate with a Shopify change, and Shop Circle made it so easy. I scheduled a call and Paul walked me through exactly what I needed to do to update my campaigns and gave me helpful info on how to get more out of my referral program. Also, shop circle support had a really good working knowledge of the other integration points, including Shopify and Klaviyo. I wish other apps would have as good as support as shop circle.

Particle store

Sep 03, 2024  on Shopify

Without warning the app stopped working. Ive been trying to get ahold of customer service for a week but they are very slow. They keep closing my customer support tickets without resolving or answering my questions.

Now Oasis

Aug 29, 2024  on Shopify

Very user friendly, our store starts getting referrals with it, special thanks for Deepa's help and technical support, straight-forward and efficiently solved all our problems while setting up the campaign.

Parfum Adore

Jul 16, 2024  on Shopify

Great service and I thoroughly recommend both the product and the organization. Big thanks to support for helping me with my site tweak. It has really completed the site addition and looks great.

Everleaf

Jun 27, 2024  on Shopify

The customer service is amazing and they implemented a feature that I needed on just one day. I tested so many apps and this one does exactly what I was looking for. Thank you so much SC!!

Sugarless

Apr 01, 2024  on Shopify

I looked at a lot of referral widgets to support our site and none could do what we needed until I found SC Conjured Referrals. The tech is flexible, easy to use and the customer support are great. Highly recommend.

Globalyou

Mar 20, 2024  on Shopify

I like this app but I am just need to consider moving to different app to address some other aspects for my business otherwise this app is excellent to use. Adis has been absolutely outstanding in providing me with exceptional customer support. His responsiveness, knowledge, and willingness to go the extra mile have made my experience with your company truly remarkable. I greatly appreciate his efforts in ensuring that my concerns are addressed promptly and effectively. Thank you, Adis, for your exceptional service.

Raindrop

Feb 21, 2024  on Shopify

Emir was amazing at helping not only design a specific pop up feature, but also implement it with strict targeting rules. Thank you very much - very helpful!

Strength of One

Oct 26, 2023  on Shopify

I would recommend Conjured Referrals to anyone looking to increase their customer base and sales. I had been using a different app that bundled referrals, reviews, rewards, etc. all together for months now but unfortunately the customer usability of that app's referral page is so poor, offered no customization, and was hidden within widgets with no way to directly share it with customers. Conjured Referrals literally fixed all these issues and let's me have complete control over the type of referral bonus I want displayed. It also allows for customization options so it truly integrates with my branding and allows the referral forms to be displayed wherever I need them to be on the site. Support is also by far one of the most responsive and friendliest teams I have communicated with. Mehmed connected with me in a matter of minutes after submitting my request and went above and beyond with helping me with my question. Overall, I'm extremely satisfied with the capabilities and support I received.

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